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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2793 reviews 73%
4 star 791 reviews 21%
3 star 67 reviews 2%
2 star 93 reviews 2%
1 star 93 reviews 2%
Review Us
Laurie S.
5 out of 5
6/12/2020
Always have a great service experience!
Daniel H.
5 out of 5
6/12/2020
The automobile was signed in and taken care of promptly. The lady at the desk was efficient and very polite.
Billy B.
5 out of 5
6/12/2020
Crystal is great!!! She has been helping me servuce my vehicles for years at Goldcoast. I take the extra long drive there just to experience her customer service. She is a Must have at Goldcoast. Give her a raise!!
Michael M.
5 out of 5
6/11/2020
Excellent job
Mary M.
5 out of 5
6/11/2020
Great
Deborah M.
4 out of 5
6/11/2020
She is great!!
Joy H.
5 out of 5
6/11/2020
Every visit is a quality customer service visit. Thank you
Michael A.
4 out of 5
6/11/2020
Crystal is a great worker! She is very funny and has a bright personality. She makes it enjoyable when I bring my car in!
Christopher L.
5 out of 5
6/11/2020
Excellent experience
Joan V.
5 out of 5
6/10/2020
Alway dependable and friendly
Richard D.
5 out of 5
6/9/2020
Great service. Bonnie is awesome!
Vicki T.
5 out of 5
6/9/2020
Gold Coast Service always makes it easy to get the car repaired. Loaner car and great service. Thank you!
Billy B.
5 out of 5
6/8/2020
Ok
Dennis D.
5 out of 5
6/7/2020
I love the service at Gold Coast!!
Frank S.
4 out of 5
6/6/2020
Crystal was perfect. Handled my initial service requests, took care of my tire warranty and coupons and communicated every step of the way. Awesome customer service.
Dominick L.
5 out of 5
6/6/2020
I was completely satisfied with Bonnie’s customer service and prompt communication.
John A.
5 out of 5
6/6/2020
Quick service
Robin L.
2 out of 5
6/6/2020
Very uncomfortable with only a handful of people wearing mask at the dealership. I watched in amazement as we, the five customers, sat with mask on and social distanced ourselves in the waiting room while team members walked in and out mask-less having conversations with not only themselves, but with the older customers.
David P.
4 out of 5
6/5/2020
Crystal is awesome. I would have never expected to replace a shock at 53k miles for a 100k vehicle.
Karen S.
5 out of 5
6/5/2020
Service was excellent and we are very grateful to Gold Coast Cadillac And all your employees, who were extremely helpful. Thank you.

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