Phillip was very polite and showed professional service.
They took me same day for oil change and to look at my tire. It was very busy but they fit me in. Bonnie was very nice as usual and attentive. Great service and love my Cadillac!
Bonnie was outstanding.
She could not be better.
Always Bonnie gives attention to detail. My car is in good hands with Bonnie.
Have been impressed with Gold Coast from first meeting with Bob Eden in 2018. While waiting for car to be serviced today, observed all staff being attentive to all clients.
Bonnie & everyone always are just the beat! Bonnie always make sure my car and concerns are taken care of. She makes each customer feel like they are the only one and yet you see her helping everyone and getting the work done. She is always a pleasure and has helped me for years with my current vehicles and ones in the past.
Bonnie was awesome and informative!!!
Thank you for explaining everything to me and taking your time addressing my SUV..I'm sure I'll see you soon ????
You guys are the best 10 10 10
Bonnie and the other long term faces in service are the reason I keep coming back. Service folks are the people we as customers see in the years long after the sale is history. Please let Bonnie, Crystal, Juan and others know we appreciate them.
Marc
Bonnie provided excellent service.
I love Gold Coast! Everyone you talk to or deal with from sales to service is so kind and caring of my needs. They are professional and empathetic to people’s lives. I couldn’t be happier. This is our 2nd Cadillac from you and my next will be from you as well. Thank you
Very accommodating. Always a pleasure
Took an interest to help and support me with my SUV.
I brought my truck in with 28k miles. Instead of waiting I took a loaner for an oil change and tire rotation. Good thing I didn’t wait for the service Bc after the 1 1/2 hr service I was called to see if I wanted the 4 recommended services for 30k miles which took an extra 1 1/2. The part I didn’t understand is why I wasn’t asked if I wanted to do those services prior Bc if they were standard 30k mile services they would have been known in advance. One of my services included a tire rotation and realignment and when I was getting my truck back I was told that they could hear my hub bearing was bad. I was little confused as to how it was heard bringing the truck back to me but not when they brought the truck back for the service. All in all I’m glad I did not wait for the service Bc I would have been there for 4 hours including the time I waited when I got to the dealership to pick up the truck.
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