John did a very good job getting me in and out in a timely manner. Thank you for that. As I told John- very disappointed that loaners are not available. Bad job by Gold Coast.
Bonnie I told her I needed my car back quickly and I was in an out in less than an hour. She is also very friendly
Juan is an excellent courtesy car manager!
Bonnie helps me every time I take my car for service. She goes above and beyond.
Service tech john, young guy with the beard, is especially in tune with providing the best customer experience, in fact in the 13 yrs I have been coming there, other than gary, this young john snd Veralyn go above snd beyond to keep customers happy and are very customer friendly and knowledgeable
Bonnie is an amazing women and employee who goes above and beyond all the time
Car was oil changed cleaned and communication was amazing from start to finish
John was outstanding. He was very professional and knowledgeable about my vehicle. This is my third caddy I purchased from Gold Coast and I am never disappointed by the sales staff (Ryan) or service staff (John and Phil). Thank you!
Always so nice and happy to see me when I bring my vehicle in for service.
Cleaning the car instead of getting a ticket is a winner.
Bonnie was incredible. She kept me updated throughout the day via text on the timeline of when my car would be ready . She made me feel special from the time I stepped out of my car at drop off to when I picked up my vehicle.. She certainly exemplifies professionalism and the gold standard experience you expect as a Cadillac customer. You should be proud at the dealership you have someone like her working for you. 10 stars for Bonnie !!
Bonnie was very professional and helpful. The mechanic that took the ride with me (I believe his name was Ray), and he heard the noise the car was making and determined what the problem was immediately. Kudos to the service staff.
For prices charged and hour wait you could have at least washed vehicle
Fast and courteous service. A pleasure
Very courteous and seemed very knowledgeable. When I made appointment with your new answering service they did not put down I needed a loaner car. That department seemed like they need help but as far as Bonnie goes she was able to get me a loaner car which I appreciated her help with that. Would gladly recommend her, pleasure to deal with
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