This has been the first positive experience with the service department . Crystal was pleasant and listened to my concerns.
Mike is the best. As usual everything is done in a timely manner and with the utmost professionalism,
Kevin M
Always excellent service! Lifetime customer! Bravissimo Mike and the entire team!
Very fast and friendly service. Great job done!
Jamie Martin leads by example and what a great example it is.
Great prompt quality service
Bonnie was extremely friendly, easy to talk to and efficient...
Never disappointed with your service dept.
The people that work there really dis a good job and helped put with everything and im happy to work with you guys
Bonnie was great. But I think the reprogrammed engine control module has disabled my cruise control. As a result I had to schedule a return service appointment
No problem making an appointment, Crystal was very polite and made sure that everything that I requested was on the work order. My car was finished in a very reasonable time and Crystal made sure that I understood what was done to my car and made sure that I was satisfied before I departed. Excellent service.
Completely satisfied with the work done. Customer service is lacking....I always feel like I am an annoyance to the rep. The reason we chose to remain Cadillac clients was because of the great customer service after the purchase. Lately there seems to be a bit of an attitude.
Bonnie is quite thorough and communicative.
I had a problem with my car's headlight. I made an appointment came in and was out in an hour with a working headlight. Good job.
I’ve been very pleased with the service and respect of all the people at Gold Coast.
The quickest my car was ever fixed. Anthony was excellent
Great service , very professional staff
A very pleasant experience. Fast and great service with vehicle and waiting area. Thank you. John R
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