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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2793 reviews 73%
4 star 791 reviews 21%
3 star 67 reviews 2%
2 star 93 reviews 2%
1 star 93 reviews 2%
Review Us
Randolph D.
5 out of 5
8/4/2019
Service was excellent. The vehicle was completed sooner than expected.
George M.
5 out of 5
8/4/2019
Took care of the car needs quickly got me on my way right away a job well done
James C.
5 out of 5
8/4/2019
GOLD COAST AND MIKE LEVIN ARE A GREAT COMBINATION FOR EXCELLENT SERVICE.
Vincent V.
4 out of 5
8/3/2019
Mike Levin took the time first to check my warranty coverage to see if any out of pocket cost to me which was not so after the car was diagnosed he explained step by step what was being done & made me feel very very comfortable I always try to use mike levin he’s the best
Eileen P.
5 out of 5
8/3/2019
Always a great job
William K.
5 out of 5
8/3/2019
Great service!
Frank M.
5 out of 5
8/3/2019
It was a great experience. Every one was very professional
John Y.
5 out of 5
8/3/2019
Very attentive and cooperative
George P.
2 out of 5
8/3/2019
Crystal was very good. I had to call 5 different times to get thru to service Dept
Howard L.
5 out of 5
8/3/2019
Very professional and personable.
Laena M.
5 out of 5
8/2/2019
I was extremely satisfied with Michael and the mechanic Paul. They were excellent!
Thomas H.
5 out of 5
8/2/2019
Chrystal was very knowledgeable and helpful. I was impressed with my complete experience. Thank you so much.
Lori S.
5 out of 5
8/2/2019
The customer care is great . Job well done as always . Thank you
Dorothy R.
5 out of 5
8/2/2019
Excellent service!
Audrey H.
5 out of 5
8/2/2019
Excellent customer service. Everyone was friendly and eager to help. I am completely satisfied with my experience and will highly recommend to others. Thank you!
Gloria P.
5 out of 5
8/1/2019
Crystal was polite and professional.
Paola L.
5 out of 5
8/1/2019
Crystal is always the best, very professional
Diane R.
5 out of 5
7/31/2019
Mike is the best!
Paul S.
1 out of 5
7/31/2019
I had made an appointment a week and a half in advance and dropped my vehicle off at 8am on Friday. I reached out at the end of the day for an update and received a return call that my vehicle would not be ready until Monday because the tech hadn’t gotten to it until the end of the day. Expectations would suggest that an advanced appointment and an early drop off would mean that the car would be serviced early, at the very least that day. I find this unacceptable and expect more from Cadillac and its dealerships.
Dominick L.
5 out of 5
7/31/2019
Bonnie is a real professional and very customer oriented

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