Service Center

Real Reviews From Verified Customers

Pete K.
4 out of 5
8/28/2019
Bonnie was great when dropped off car and got back to me the following day when vehicle was ready.
Maureen C.
3 out of 5
8/28/2019
it was a long day and it cost a lot to get new key.
Marie C.
5 out of 5
8/27/2019
Crystal is my favorite. She works above and beyond And is helpful explains everything thoroughly. Thank you Crystal.
Thomas S.
4 out of 5
8/27/2019
Mike was very professional and pleasant. He had part ordered and promised to follow up.
Wayne K.
5 out of 5
8/27/2019
As I have said before Gold Coast Cadillac is absolutely the best. All personal are professional.
Darcy S.
5 out of 5
8/27/2019
Everyone is so nice and helpful at Gold Coast. I will definitely buy and service my future cars here
Athletes C.
4 out of 5
8/27/2019
I came in for an oil change didn’t have an appointment and was in a bit of a rush and as usual Bonnie was very helpful with getting me in and out quickly. Excellent service department. Thanks
Mark E.
5 out of 5
8/27/2019
Great customer service.
Frej K.
5 out of 5
8/26/2019
Great service personnel. All were intent on getting the job done right.
William H.
5 out of 5
8/26/2019
Great customer service
Norman P.
4 out of 5
8/26/2019
The service was great. I live in Bloomfield and your dealership is over 59 miles away but it’s worth the trip. I will get all my service form you and lease my next vehicle from you as well.
Christopher M.
5 out of 5
8/25/2019
Michael was really great with my service, I am very happy with his work and how he took care of my car, he will be my further go to guy when it comes to my car.
Stacey W.
2 out of 5
8/25/2019
Personally did not like the way I was spoken too when I came in to get my tire fixed. I called earlier in the week and I was told I would not need an appointment. I came in around 11am and was told I needed and appointment. After some eye rolling, my car was being serviced. I went to walk to get some coffee when I received a call telling me there was nothing in the computer about the tire and wheel protection I pay for monthly. I came back got the paperwork and was treated like I was not worth the time. I was told that places are open to make a claim for the tire and wheel protection that I have. Since this was the first time I was bringing my car in for this service, I did not know what info I needed to provide. Instead of being patience with me, I was rushed away and spoken too in a manner I did not expect. I could see that the women was in a bad mood and even overhead her talking to other people in the service department saying things like,” your going to have to wait, i’m Only one person” she seemed frustrated and overwhelmed. I honestly love my vehicle but I did not appreciate the way I was spoken too and the lack of patience for the customer. My car was serviced on that day but I just did not need the stress of someone else’s bad day
Kathleen H.
5 out of 5
8/25/2019
very good
Donna J.
5 out of 5
8/25/2019
Excellent service as always
Donald T.
4 out of 5
8/24/2019
Crystal was able to get my job completed on very short notice even on a Saturday. Thank you
Carmelo G.
5 out of 5
8/24/2019
Crystal and your whole team was awesome. As a former service director it great to see the professional service and care your team did. Thank you Carmelo G
Robert L.
5 out of 5
8/24/2019
Outstanding service- would highly recommend Gold Coast to all my friends and associates
Raymond L.
4 out of 5
8/24/2019
She is great
Joanne W.
5 out of 5
8/23/2019
service was quick. lianer was great. thank yoy

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