Service Center

Real Reviews From Verified Customers

Cynthia S.
5 out of 5
3/9/2020
Michael deserves his newest award Helps to manage 3 caddies!
Suzanne G.
5 out of 5
3/8/2020
Absolutely satisfied. Thank you very much for taking care of my vehicle so quickly even though I did not have a scheduled appointment.
Harry R.
1 out of 5
3/8/2020
When I purchased my 2017 ESV I showed the salesman swirls from a terrible prep job. The sales manager set up an appointment with the body shop to resolve the issue and to my dismay the issue wasn’t resolved. The sales manager informed me that the body shop was the only thing he was trying to resolve the issue and wasn’t going to entertain painting my truck. I told the sales manager I took the truck to three reputable companies and each said the paint was burned during the prep. I am totally disappointed with Gold Coast Cadillac. Looking to escalate to GM.
James C.
5 out of 5
3/8/2020
Crystal was excellent & your service dept. is second to none very pleased
Emily H.
5 out of 5
3/7/2020
Everyone there is extremely helpful... love coming there. Thanks
Salvatore S.
4 out of 5
3/7/2020
Michael was very attentive to my problem and assured me it will be corrected ...thank you
Douglas P.
4 out of 5
3/7/2020
I have purchased 6 Cadillacs from Gold Coast Cadillac. I keep returning to this dealer largely because of the excellent service department, specifically Michael Levin. Mike has always provided superior service and always with a cheery attitude. On one occasion, before the service department was officially open, I called about my car that had a major malfunction. Mike answered my call and subsequently provide a flat bed truck for transport to Gold Coast. I hitched a ride in the truck. Upon arrival Mike had a loaner ready to go. I proceeded to my office with an on time arrival. Kudos to Mike!
Magne S.
5 out of 5
3/7/2020
Your Team at Gold Coast is always prompt and courteous and goes the extra mile to address my concerns and needs. They should be commended on their outstanding customer service
Joseph C.
5 out of 5
3/7/2020
Very pleased with the service!!
Jill P.
5 out of 5
3/6/2020
Great customer service!!
Mitchell B.
4 out of 5
3/6/2020
Michael is great
Jean J.
5 out of 5
3/5/2020
prompt and efficient
Robert U.
4 out of 5
3/5/2020
Mike is very knowledgeable and he ordered parts for me over the phone and will call me and make an appointment when the parts are in...
Rita B.
4 out of 5
3/5/2020
Great service and worth the drive
Robert G.
5 out of 5
3/4/2020
Crystal Provides the kind of service that stands out and compels one to service their vehicle with Gold Coast!
Joyce T.
4 out of 5
3/4/2020
Very efficient and not a long wait
Abida H.
5 out of 5
3/4/2020
Michael is very polite and professional in his work
Evelyn H.
5 out of 5
3/4/2020
Prompt service ????????????????
Carol B.
4 out of 5
3/4/2020
I continue to trust your service because of Michael!
Ronald K.
5 out of 5
3/2/2020
Knowledgeable very polite and stayed in contact

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