He finished the job on time. He said that due to the low mileage he did the necessary work.
Very pleasant to deal with!
I’ve been bringing my car for service here for some years now and have had the pleasure of being help by Johnny Liu. He is always nice, helpful and friendly.
Great service. Super easy and smooth
Dan was great. Very informative and clearly explained what needed to be done. He was really busy but made sure to keep you updated on what was going on and treated the car very well. Thanks again.
Klever was awesome. Thanks!
The agent who helped me was very pleasant, professional and very attentive.
Klever was supportive as usual. Pleasant and professional.
They texted me at 4:30 letting me know they would be closing early at 5. After I pushed back, stating I was previously informed i could pick up as late as 5:45 and was already on my way there, did they agree to stay “late”. I appreciate they did not leave me hanging, however I feel this should never have been communicated in the first place. I dread coming to this service center— they make me leave my car all day, never reply to confirm my appt and don’t even provide a car wash. The workers are also very patronizing and belittling to me as a woman. I typically avoid coming to this Mazda shop.
Klever articulated the value of purchasing Audi Care, which I did. He waited an extra 15 minutes for me to arrive after hours. Wonderful customer service. Give him a bonus!
I have a pile of greasy towels in my trunk and grease handprints on the fenders and hood of the car. Looks like a service tech drove the car home as well without my permission. There’s 50 plus miles on the car and systems in the car we’re active, not imperative to the repair of the car, when I picked it up.
I’m new to having my older XC70 serviced at your dealership. After only two appointments with Jim as my adviser, plan on being a customer for life
Dan M
Craig is great and made sure all our needs were met. Could ask for more!
I felt the quickness of the mechanic servicing my vehicle was spot on. The quickness with which I had the service turn around was considerable. So happy with the results.
I very much appreciate The complete and attentive service by Kleaver.
Dan Spingola was great. Very thorough on work needed to be done and informative on what was done. Excellent work Dan.
Excellent and well-informed
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