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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3565 reviews 66%
4 star 1178 reviews 22%
3 star 116 reviews 2%
2 star 310 reviews 6%
1 star 236 reviews 4%
Review Us
Karen C.
5 out of 5
4/1/2021
Everything was great!
Jim K.
5 out of 5
4/1/2021
Prompt and through service Thanks
Mike B.
5 out of 5
4/1/2021
I found Annette Brook pleasant to deal with she was both professional and knowledgeable!
Brian W.
4 out of 5
3/31/2021
Annette told me she would try to get it done before my Dr. appt and it was done. I appreciate the kindness. Thank you Annette and team!
Marilyn Z.
5 out of 5
3/31/2021
Ok
Jamie R.
5 out of 5
3/31/2021
Brian was helpful and informative I thank him for a service he did a good job
Steve S.
5 out of 5
3/30/2021
Brian did a great job!
Jennifer C.
2 out of 5
3/30/2021
Daniel was knowledgeable and very nice. But, his computer system didn’t show that a problem I was having (**** to park message) should be covered by warranty so it wasn’t fixed and I was told it’d cost around $500 to fix it After I showed the GM doc that say it’s covered (tech bulletin 19-NA-206 Dec2020) he and his manager said they’d get back to me on Monday after talking to the GM rep, but didn’t so I don’t know what to do to get it fixed. Also, I got a txt messages on Monday saying my car was fixed and ready for pickup when I picked it up on Saturday which is a little weird.
Gia O.
5 out of 5
3/29/2021
Skyler was great
Michael B.
4 out of 5
3/29/2021
Fixed my truck, just as asked
James L.
5 out of 5
3/29/2021
Everyone was quick and friendly. Even had our car back ahead of time
Marvin N.
2 out of 5
3/28/2021
I’m very disappointed in the way my 2015 Colorado work requests were handled, from the scheduling to the extended time frame it took to get the work handled. My experience with Tom Bell Chevrolet was a stressful experience on the way the minor work that had to be done is really unexceptionable. I was put on the back burner , one excuse after another. I will air my experience at a higher level and I will not use this dealership in the future, I will let feelings broadcast to the higher level of authority. The
Charles C.
5 out of 5
3/28/2021
Great experience with Damon. Thanks
Sabrina B.
5 out of 5
3/28/2021
Everyone was polite and professional.
Ivan B.
5 out of 5
3/28/2021
Good service
Alan G.
4 out of 5
3/28/2021
Skyler is a xlnt representative of the Tom Bell family. He is a keeper
Scott D.
4 out of 5
3/27/2021
Appreciate Damon’s honesty and thoroughness.
Elisa W.
5 out of 5
3/27/2021
Very nice staff.
Terry G.
5 out of 5
3/27/2021
Excellent service.
Elizabeth R.
5 out of 5
3/27/2021
Very professional

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