I brought in my Corvette to prepare it for the Corvette caravan from California back to Bowling Green. Pedro listened patiently and was able to follow up on all of my requests.
Hi this was the first time the experience was poor. I had an appointment at 11:30 am and I did not receive my car back until 6pm with no car washed when we were asked if we wanted one and we said yes after the fact it was already late in the day. I was not contacted that my car was done until after I paid for the oil change.
Damon has been taking care of my 2014 and 2018 Cruzes. I totally trust him. He is sincere, friendly, and does not tack on extra repairs to make the company more money.
Terrific the best service ever!!!! Love Jan!!
Dan was a.greAt help he's knowledgeable about his work and Paul my driver was super friendly heat employee s both of them
My car was to be appraised and I was told the sales team would contact me and that never hapoened. Everytime I called I had to leave a message or call back
Misa has helped me a few times. He provides excellent customer service! Always friendly!
My tech daniel made me feal i could trust u to get the job done correctly. I am pleased. He showed me the utmost kindness i have ever experiamce.
Amazing service as always.
Very helpful in answeing question and explaining. Friendly as well.
Completely satisfied. Howard, my service person, explained everything and my car was ready before it was promised. Thank you!
Besides the service work I had done on my vehicle Jan was very helpful in getting the answers and fixing the issues I had with the wi-fi and other features available.
The service on the vehicle was awesome. The problem is that they sent a text asking if we had any questions or concerns. The text said that we could call or text back for information about our car. However when we placed several calls and a text nobody replied back. The lack of communication is what we had a problem with. If someone would have answered then everything would have been awesome.
I don’t like speaking negatively about anyone but CJ was not knowledgeable about my vehicle. He quoted me the wrong price as well as not how many quart of fluid that my transmission needs. Because of this incompetence, I spent 4 hours there today but only got my oil changed. It was a big waist of my time. I even called ahead to get a quote. I asked CJ what transmission did I have in my truck and he said “I don’t know” but still quoted me a price. I arrived at 11am but wasn’t told that my $320 estimate was now over $800. That’s not right.
Very Professional Thank you Dan
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