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Real Reviews From Verified Customers

Service Center Review Summary

5 star 10513 reviews 71%
4 star 3307 reviews 22%
3 star 253 reviews 2%
2 star 395 reviews 3%
1 star 288 reviews 2%
Review Us
David C.
5 out of 5
6/3/2022
Hassan good as usual.
Belle T.
4 out of 5
6/3/2022
Wonderful service from all the staff; car was ready when they said it would be, and it was washed. So nice to get into my clean, well serviced car at South County Lexus. I’ve been their customer since they opened in the Mission Viejo location. Why would I go anywhere else?
Jean W.
5 out of 5
6/2/2022
Tim was a pleasure to work with!
Barbara L.
5 out of 5
6/2/2022
Great service, and I really like the way the experience was handled thanks so much
Cesar R.
5 out of 5
6/2/2022
Good service.
Cheryl N.
5 out of 5
6/2/2022
Scott always gives five star service!!
CATHERINE B.
4 out of 5
6/2/2022
I was very happy with the service. I was a bit nervous because except for some oil changes for the car and tires I had not done anything to the car since 2015 when I purchased it. Mr RGD put me at ease and we made a plan where I can get things done in blocks of time.
MARYJO C.
4 out of 5
6/2/2022
I HAVE ALWAYS USED AND TRUSTED YOU AT LEXUS AND COMPLETLY TRUST RONNIE CROWE MARY-JO
GINA AND.
5 out of 5
6/2/2022
Scott Monge is the best service advisor, thank you!
JEFF C.
4 out of 5
6/1/2022
Evan does a wonderful job.
Janice S.
5 out of 5
6/1/2022
Evan was on time and super efficient.
Carol B.
5 out of 5
6/1/2022
Always great personal, courteous service. Beautiful job of car washing too!
Ken R.
4 out of 5
6/1/2022
Scott Monge !!!!
Julie M.
5 out of 5
6/1/2022
Hassan was great to work with, very informed, very efficient, good attitude & saw that I got my service completed & on my way.
JOAN S.
5 out of 5
6/1/2022
I am blessed to have the best service writer possible! The entire service went smoothly. Good job Lexus!!!
Jerilyn C.
4 out of 5
5/30/2022
So happy that front end deterioration found in timely fashion to be fixed before major issues occurred. Thank you!
Constance D.
5 out of 5
5/30/2022
Davin and the Lexus team always do a fantastic job.
Karel R.
5 out of 5
5/30/2022
Angelo was a great service pro Thank you
Sonia L.
4 out of 5
5/30/2022
I usually schedule my services, but this time because of my schedule, I just stopped in. Even without an appointment, everyone was gracious and welcoming. Devon got me taken care of right away, and I was able to get my car serviced on my very tight timeline. Thank you so much for your flexibility and excellent work as always!
Gayle D.
5 out of 5
5/30/2022
Excellent service every step of the way!

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