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Real Reviews From Verified Customers

Service Center Review Summary

5 star 10513 reviews 71%
4 star 3307 reviews 22%
3 star 253 reviews 2%
2 star 395 reviews 3%
1 star 288 reviews 2%
Review Us
NAZIH B.
5 out of 5
6/4/2022
Hassan was extremely helpful.
NORMAN H.
5 out of 5
6/4/2022
Daven, my service advisor is great. Always takes great care of me.
MARIA M.
1 out of 5
6/4/2022
Bought my side mirror last Friday as they said that they will call me if the items arrived. I asked about the price of installation. Some guy I wish that I remembered his name said that it will only cost $130. One week later I followed up regarding my side mirror. They never called to let me know item have arrived. Then there was a price change from $130. To $325.00 for installation! Do I have any choice to back up? I need my damn mirror! I’m not sure why south county Lexus has some kind of vibe that I always get ripped off! I hate coming back but because of gas prices it’s convenient instead of driving down to Tustin!
Grace C.
4 out of 5
6/4/2022
Davin is a solid service advisor. Don’t let him get away.
LISA S.
5 out of 5
6/4/2022
Excellent service - Daven is great!
Richard G.
5 out of 5
6/4/2022
No comments thanks
Michele J.
5 out of 5
6/4/2022
Davin is a great service advisor every time I have been in for service
Arya J.
5 out of 5
6/4/2022
RGD was an excellent and accommodating service adviser and it made the experience extremely pleasant. Thank you RGD!
Donna B.
5 out of 5
6/4/2022
Scott did a great job at explaining what services needed to be done and why. Very happy with experience.
Lynn F.
5 out of 5
6/4/2022
Excellent and caring service from Evan. Thank you Lexus.
Mike D.
5 out of 5
6/4/2022
Thanks for the great service
Judith W.
4 out of 5
6/3/2022
First time dealing with our service advisor, Arborios Dimopoulos, and it was a great experience. He will be our “ go to” contact from now on.
Yongyi Y.
5 out of 5
6/3/2022
Job well done.
Vivian G.
5 out of 5
6/3/2022
Very friendly customer service. Overall excellent service.
Josif A.
4 out of 5
6/3/2022
Daven is fantastic ! He's the reason I switched from Newport Lexus to Mission Viejo.
William K.
5 out of 5
6/3/2022
Hassan was great and I look forward to working with him again in the future. Bill Kriesand
Edgar P.
5 out of 5
6/3/2022
I love it
Nancy C.
4 out of 5
6/3/2022
Always pleasant experience coming here.
Bob And.
5 out of 5
6/3/2022
Professional and friendly. Keep on doing what you’re doing!
Cheryl J.
5 out of 5
6/3/2022
Courteous , efficient and accommodating. Overall an excellent experience as they solved the problem.

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