Joanne Martinez provides excellent service with great efficiency to get my service done promptly . Thank you
Very sweet kept me updated on my car!
All was great until i got home then found the rear interior panels still removed. I was able to push wiring harness, that apparently was the problem(?),, But there was an extra panel that i could not find where to reinstall. I'll contact Joanne to reschedule. She was very helpful the first time!
Best service provided. ????????
l need reschedule for fixing sound
Joanne was great to work with fast and curtious.
He kept me well informed and I appreciate his excellent customer service!
I’m 100% satisfied with the service I have it from your service. Thank you guys for helping me and the service was excellent
I feel like that I did services that were not necessary. The information was not fully provided at the time of the service and I did trust the advisor. I feel that the advisor just was trying her best to raise the revenue from me.
Good service and i didnt have to wait too long
The only negative was having to wait almost 2 hours for a battery. ..Tony was perfect but I work long hours and having to wait so long was a big inconvenience. ..
Good service. Peter was very helpful and thorough.
It took 1hr 45mins for them to finish with my oil change. No carwash done. Paper on floor and plastic on driver seat was just left by the person that drove my car to the pick up area. When I went to the cashier I was told I have to pay $46.00 when actually my oil change is part of the package. It happened because Eugene McCoy didn't fix it that way, he wants to charge me. I also asked Eugene if I buy a windshield wiper if they could put it on for me but he said they charge for it. What the heck, it that customer service? If you buy a windshield wiper at Pep Boys they will happily put it on for you but Honda can't? Wow!
Yes I’ll be glade to write.
Manji
Muy vien gracias muy amable muy atento gracias
I called and the lady who answered the phone said sure come on in but did not mention there was a VERY long line in the drive up line. I ended up coming in on her advice and waited ONE hour before the service rep checked my car in
Hugo is a great with service. He always looking after the great condition of my vehicle. I always have a great service experience with the Dealer when he helps me. Great asset for your Dealer
I was completely devastated when I called in regarding a problem with my 2016 civic. When Hugo said I can drop it off, but it wouldn’t be worked on until the following morning I was quite sad. But I knew I had to get there before closing. Hugo told me to ask for him when I arrived. He was informed of my arrival. I will tell you, Hugo, could not have made me feel more at ease about the situation. The problem was resolved and he made sure I drove my car home that evening. I left feeling so blessed to have had such an encounter. Very professional & courteous.
Everything was great! Tony was very punctual and knowledgeable. Well done!
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