Buena Park Honda Auto Repair Service Center

Hugo went above and beyond to get me what i needed at an affordable price. He also arranged for the rental car which made leaving my car way less stressful. Great job! Thank you!

His very helpful and nice

I was driving today on a heavy rain and the wiper that was just replace last feb 16 just pop out. I don’t know how to fix it so I still drive with a really blurred vission. I’m very disappointed with what happened considering the danger of driving without a wiper on a heavy rain. I hope this won’t happen again.

Every time l come or my mom to service a car she give us on outstanding service w/knowledge and kindness and also she is expert.I would give her 1000% satisfactory!!!

Thank you

He is very helpful

Thaks you

No system for checking in. Sit in car? Or walk inside and stand awkwardly as people with Honda shirts walk by.

Very knowledgeable , polite, efficient and responsible man. We needed more of Hugo’s kind. Very excellent service rendered to me.

Pretty quick and easy delivery of the car after the fixes

Joanne was kind and explained very well the situation of a car.

Joanne was great. She told me exactly what I needed for my car and the cost and was very friendly on too if that. Thank you.

Thank you!

Great service

Very helpful and caring about his customer, very specific about information

David was very pleasant and professional and courtous. I would recommend him to others. Thank you for good first time experience. I will return.

David was very professional and definitely an asset to the operation.

Person was condescending

My review is mixed. I would give a 1.5 for pre-service and a 5 for day of service. The recent service on 2/18/19, was good. My rep. Giovanni was awesome. Thank you. The review below is only for pre-service dates. I have been coming to Buena Park Honda for the past several years to service to my cars and not one time was I quoted the same price for a particular service. It has been a habit of mine to call 2 or even 3 times just to confirm and write down all the prices and then confirm on the day of service before I agree to such work. It appears to me that your employees are not informed of your pricings for "standard" services (schedule a, a1, b, b1, b12 etc). Also, with each online appointment I requested a call back to confirm pricings but have yet received one ever. Furthermore, for the recent service on 2/18/19, I chatted with a rep. online on 2/14/19, and 2/15/19, and was told both times that someone will get in touch with me which also never happened.

David is very professional. Returned calls when he said he would. Explained everything in detail. Kept me informed as to the progress of my maintenance orders and services. And also kept on top of my remaining new car warranty and service warranty.