For being my first time there, experience was great. Great customer service! Everyone was friendly. Tony was really helpful and had great customer service. The only thing I wish I could have gotten was the complementary car wash, especially after spending a little over $3,000. But overall, the customer service was great!! Also, loved the complimentary snacks and coffee, WiFi, and shuttle bus. :-)
Everythings fine but car wash was not available
Mr. David Rosales was very helpful and kind. He sees to it that everything
was taken cared of. Thank you Mr. David Rosales! I really appreciate your help and time. Good job!!
Awesome service and clearly explained everything the car needed
Very good and quick service. Thank you!
Giovanni was very friendly and helpful!
Hugo was great! What I especially appreciated was that he not only communicated regularly as to what was happening with my Pilot… When I texted him a question, he always responded back to me. I really appreciated him!
Kathy McKinney
Hugo was great !
Very helpful
Thank you
David was great! Kept me informed and explained everything thoroughly
I was a little irritated coming in just because it takes forever to get just an oil change, but she somehow talked me into a better mood and somehow got me out of there earlier than expected. The only thing was that she mentioned the shuttle on my way out. It will be nice to use in days when I am there longer but I may have wanted to take advantage then. Also, the car wash is not working. I may have gone to another dealership if I had known that.
Tony explained my car needs. He is honest and knowledgeable.
Giovanni was thorough, professional, and courteous.
Hugo gives really good Customer service
Eugene did an excellent and thorough job of explaining all of the questions I had.
He is a great advocate for those of us who aren’t well versed in the technical information relating to our Honda. Very pleased with his patience while not talking down ????
Eugene was professional, courteous and really was just a human being. He and the General Manager helped me with a faulty battery that was replaced during my factory warranty. I had it replaced less than a year ago and again was given another faulty battery. I am not upset about that as long as mistakes are fixed. Honda, the company, has very unforgiving rules regarding factory warranties. Because the battery was replaced during my warranty they said that the faulty battery, albeit it only being less than a year ago of installation, was under my factory warranty timeline which only gave me approximately 6 months left warranty for the second battery. These two gentlemen understood that although it was a mistake on their part they worked hard to give me a battery with an additional warranty so I no longer worry. They are human beings! I trust that they will always be fair and will always go to them for future purchases and/or service.
It is very good services.thank you.
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