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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9169 reviews 67%
4 star 3034 reviews 22%
3 star 251 reviews 2%
2 star 603 reviews 4%
1 star 600 reviews 4%
Review Us
Alma S.
5 out of 5
6/26/2025
Awesome services.
Allan T.
5 out of 5
6/25/2025
Service was great and on time . Everyone was so attentive, thanks Will definitely keep trusting Villa Ford For our service
Travis L.
5 out of 5
6/25/2025
Great communication. Thank you again!
Darcee G.
4 out of 5
6/24/2025
Helpful, communicative. Thanks!
Donald H.
5 out of 5
6/24/2025
Great service
David D.
5 out of 5
6/24/2025
Very good service in short time with good advice on brake pads replacement.
Mostafa F.
5 out of 5
6/24/2025
Glen was awesome! Did the job well as expected
Robert R.
5 out of 5
6/24/2025
Thank you. Rick was very professional and courteous. Nobody likes the cost of repairs, but I felt my vehicle was in capable hands.
Daryl W.
5 out of 5
6/23/2025
Happy to provide feedback.
Nancy S.
4 out of 5
6/23/2025
The valet driver was very polite. I am always pleased with the service that it’s given to my car and me. I haven’t had a chance to drive my car yet, park it into the garage and to see if I still smell the rich smell that I have been smelling. Thank you and I’ll see you in six months.
Dennis G.
5 out of 5
6/23/2025
Domingo knowledge, expertise, and professionalism combined with his absolute courtesy was superb.
Kristine L.
4 out of 5
6/23/2025
Glen was transparent about the process and length of the service. He was very understanding of my situation and provided solutions to relieve me of more stress and inconvenience. Glen has great communication skills and he truly cares about his clients!
Tony D.
5 out of 5
6/22/2025
Sheldon and your team were very professional and knowledgeable! Thank you!
Frank F.
5 out of 5
6/22/2025
Very professional and courteous I was very happy and satisfied with the way I was treated
Hayden V.
5 out of 5
6/22/2025
Deserves a raise
Ryder S.
5 out of 5
6/22/2025
Perfect service at a good price.
Michelle G.
5 out of 5
6/22/2025
Mr. Justus was extremely helpful to me. He showed me where an how to use some of the excessories in my car. He was a pleasure . Thank you for the great customer service! Sincerely, Michelle G
Edana S.
4 out of 5
6/22/2025
Richard was so helpful and went out of his way to assist with a situation (Ford app) that he was able to fix quickly. I am so thankful for his assistance. Such great customer service and a very nice guy.
Nicholas S.
4 out of 5
6/22/2025
Carlos did an outstanding job managing the oil change on my Raptor. He was on time, professional, and went above and beyond by picking up and dropping off my truck at my house — making the process incredibly convenient. It’s great to work with someone who takes such pride in delivering exceptional service. I’ll definitely be back for future service needs, thanks to Carlos.
Monica L.
5 out of 5
6/22/2025
Carlos and all of your techs are amazing. They take such good care of my truck. I appreciate them so much.

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