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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9258 reviews 67%
4 star 3061 reviews 22%
3 star 253 reviews 2%
2 star 605 reviews 4%
1 star 604 reviews 4%
Review Us
Melissa M.
5 out of 5
3/17/2023
Glen communicated everything perfectly and in a timely manner. Great service!
Richard/Dolores M.
4 out of 5
3/17/2023
Carlos listens and takes quick action to get my concerns addressed asap.
Dennis R.
4 out of 5
3/17/2023
Carlos was simply the best service manager I have worked with and I have had Ford trucks since 1989. He’s a jewel and should be considered for a big raise. Thank you so much!
Claudia M.
2 out of 5
3/17/2023
They forgot about my car wash!!!!!!!!!!
Antoinette F.
5 out of 5
3/17/2023
Glenn was awesome. He communicated everything that was being done to my vehicle along with updates with repairs.
Pedro S.
1 out of 5
3/17/2023
They don’t fix the rear view camera
Glen/ Karolee.
4 out of 5
3/16/2023
One of the nicest service managers I have ever met. That is saying a lot as I am a national service manager in the commercial refrigeration field. Tks. Glen
Claude V.
5 out of 5
3/16/2023
Awesome as always, thanks!
Jason H.
5 out of 5
3/16/2023
Thank you for the great customer service. I also appreciate that my vehicle was done quickly this morning!
Emmanuelle B.
4 out of 5
3/16/2023
Victor was easy to talk to and understood what needed to be done right away. He was patient with me as I did take a while to come back and finish all the work needed to be done.
Robert R.
5 out of 5
3/16/2023
Glens great!… keep. Up the good work. Professional. Courtesy. Prompt. Friendly Thank you.
Bill T.
5 out of 5
3/16/2023
100 % perfect!!
Airra C.
5 out of 5
3/16/2023
Very polite
Cindy S.
5 out of 5
3/16/2023
Always great service with Domingo and villa Ford.
Fullerton Joint.
5 out of 5
3/15/2023
Torenno Winn is a pleasure to work with. He is very knowledgeable in the world of Ford. I look forward to doing repeat business with Villa ford.
Catherine R.
4 out of 5
3/15/2023
Thank you Joel for getting my car done in a timeline. Thank you for getting back to me about my seat belt being there to schedule a time to bring my car in.
Kristen M.
4 out of 5
3/15/2023
Mingo always goes the extra mile and does so with a smile on his face. He has exceptional customer service skills. I don’t know how he does it because I know he has high case load daily. .
Ricardo I.
5 out of 5
3/15/2023
Good work, thank you for your service and nice workers
Armando V.
5 out of 5
3/15/2023
The person that helped me was great
Roselia H.
5 out of 5
3/15/2023
At Villa Ford they always take care of my car thank you

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