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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9244 reviews 67%
4 star 3059 reviews 22%
3 star 253 reviews 2%
2 star 605 reviews 4%
1 star 604 reviews 4%
Review Us
Jose S.
4 out of 5
7/14/2023
While having to take in your 1 year old Platinum F150 truck for a check engine light and 2 recalls is very inconvenient and a worrisome, Glen made the experience very easy to get through. Glen provided excellent customer service and kept me very well informed throughout the process. I appreciate the excellent service.
Carol T.
4 out of 5
7/14/2023
The recall was done quickly with no problems.
David D.
5 out of 5
7/14/2023
Joel did a good job
Keith S.
1 out of 5
7/13/2023
Repair not completed correctly, required a second trip.
Jenston Production.
4 out of 5
7/13/2023
Joel expedited service on our vehicle and was incredibly helpful. We will be back to Villa Ford! Thank you Joel!
Mark T.
5 out of 5
7/13/2023
Glen was very helpful and our service was completed quickly.
Will K.
5 out of 5
7/13/2023
Glenn Was awesome at taking care of my Raptor
James M.
5 out of 5
7/13/2023
Domingo did a great job
Donald H.
5 out of 5
7/13/2023
Domingo was very responsive and proactive in getting things turned around quickly. He was very professional in his actions. I would be happy to work with Domingo any time.
Roberto O.
5 out of 5
7/13/2023
Excellent service!!!!
Terrie R.
4 out of 5
7/12/2023
I love love love the home service I was provided. No trying to figure out how to get to or from the dealership and no sitting in those awful chairs you have in the customer waiting room. My service provider was professional and a really nice guy. I trust that he did a good job.
Felipe H.
4 out of 5
7/12/2023
Joel is great. Only service person I care for besides the service manager. Jane is awful
Michael R.
5 out of 5
7/12/2023
As always, we were very pleased with the service offered by Carlos Ibarra. He always goes above and beyond to ensure excellent customer service!
Michael M.
5 out of 5
7/12/2023
Nice work team. Thank you
Pamela S.
5 out of 5
7/12/2023
Great Job ????
Jose V.
5 out of 5
7/12/2023
Very helpful
Jennifer D.
5 out of 5
7/12/2023
Joel kept me informed about my vehicle and all repairs.
Kawahara .
5 out of 5
7/12/2023
I have been helped by Sheldon in the past and always very helpful to us.
Jim B.
1 out of 5
7/12/2023
After four attempts to repair the vehicle, and meeting with management, regretfully, my vehicle is still not the way it was when I bought it and before your numerous repair attempts.
Amalia E.
3 out of 5
7/12/2023
No

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