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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9240 reviews 67%
4 star 3056 reviews 22%
3 star 253 reviews 2%
2 star 605 reviews 4%
1 star 604 reviews 4%
Review Us
Brandon P.
5 out of 5
7/27/2023
Great service and communication when vehicle was ready. Sheldon is a huge asset to your service department
Ann H.
2 out of 5
7/26/2023
Please do not contact me. Just a couple of suggestions 1 When I first came to drop off my car, a man came outside and shake his head at me and said we’re too busy. When I said I had an appointment, he didn’t seem too happy. 2. When you say you’re going to call someone back, please call them back. 3. When you have a phone call to authorize additional services and someone ask you to email them the information please do that. Actually that should be a standard practice. On there plus side: Your cashier was extremely kind Thank you for finding an error in your estimate so I didn’t have to pay as much.
Darlene J.
5 out of 5
7/26/2023
Thank you
Rge ****.
5 out of 5
7/26/2023
Thanks for your excellent costumer service!!!
Mohammad G.
5 out of 5
7/26/2023
Mingo was very courteous, accommodating and professional.
Marcia W.
5 out of 5
7/26/2023
Helpful and informative, thank you Domingo Mrs Witsoe
Electritel Services.
5 out of 5
7/26/2023
Sheldon always provide best service for our company fleet!!
Kayleigh S.
5 out of 5
7/26/2023
Carlos was great! Super helpful and attentive!
Carmen T.
5 out of 5
7/26/2023
Very professional
Akjohnston Group,.
5 out of 5
7/25/2023
Great customer service. Eeee has been a pleasure to work with!
Paul R.
5 out of 5
7/25/2023
Appreciated quick turnaround. Expected all day, took less than 2 hours.
John E.
4 out of 5
7/25/2023
Very professional and complete
Jane P.
5 out of 5
7/25/2023
Attentive and sympathetic to my need to wait for my vehicle. Very kind and helpful.
Gary P.
5 out of 5
7/25/2023
Marcus is awesome. He provides excellent care for my vehicle every time
Michael H.
1 out of 5
7/24/2023
I went there mostly to have the wiper blades replaced. When I picked up the truck I was almost home when I realized the wiper blades hadn't been replaced even though the documentation said the wiper blades have been replaced. So I drove back to the dealer waited for him to replace the wiper blades while I had a cup of coffee and then I drove home. It's quite an inconvenience
Renata G.
5 out of 5
7/24/2023
Excelente servicio, Domingo dando siempre una excelente atención al cliente teniendo el control de mi vehículo al cien le recomiendo Villa Ford y busquen a Domingo definitivamente no cambio el lugar
Kevin T.
5 out of 5
7/24/2023
Domingo always goes above and beyond with his customer service. Every time I bring my car in he takes the time to explain everything and always keeps me updated.
Jesus L.
5 out of 5
7/23/2023
very friendly worker, and takes the time to explain everything about what needs to be done to the car, thank you for your service.
Richard D.
5 out of 5
7/23/2023
Service Clerks were very helpful and friendly. Waiting room was extremely clean and comfortable. Work was done promptly and completely. Will definitely come back!!!
Marco N.
5 out of 5
7/23/2023
Domingo was a excellent representative. Thank you

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