Service Center

Real Reviews From Verified Customers

Verena A.
4 out of 5
2/2/2025
Very Helpful, Very petsonable.
Steve C.
2 out of 5
2/2/2025
Domingo and his service was great. My issue was I spend a lot of money and invest a lot of my interest into my car. Two screws were missing in the battery filter area in my car and if i had not checked, I’m assuming they would have charged me for it down the line. The job sounded rushed and even though i did not ask them prior to replace it, since they let me know, i allowed it to be replaced. The service was north of $300, and they couldn’t remember to do that. My seats had a layer of dust or something on them but i let it slide because it came off with my hands. Also my car came to the shop cleaner then when it left. Looks like they might have washed it? My windshield looks like the spray/wipers were used and not dried maybe. I had washed my car myself on Thursday and it’s been in the garage since. Overall i just have a lack of trust in your service technicians if they made such a careless mistake. Not to mention I’ve only serviced my car here since i bought it - so when i see oil was spilled on my engine cover … it’s concerning. Domingo didn’t overplay the mistakes nor did he apologize but he did not make the mistakes so it’s fine. He had great communication beforehand and he fixed the mistake quickly. He deserves 10/10.
Joao P.
4 out of 5
2/1/2025
Great job and problem solving!
Steven S.
4 out of 5
2/1/2025
Excellent service from Domingo Always smiling Had my f150 almost three years and Domingo has helped since the first device Fast courteous and knows his job Don’t let him go
Jesus G.
5 out of 5
2/1/2025
Carlos was great, fast and efficient.
Katy S.
5 out of 5
2/1/2025
Service was great!
Mateus S.
4 out of 5
2/1/2025
Joel is very good guy!
Andrew C.
5 out of 5
2/1/2025
Dealing with Richard was by far the best experience I’ve had with Vila Fords service department. Thanks
Joseph C.
4 out of 5
2/1/2025
Carlos always comes thru
Robert C.
5 out of 5
2/1/2025
Great service from start to finish from Glen Kotler!
Robert K.
5 out of 5
2/1/2025
Excellent experience!
Michael/Susan A.
5 out of 5
2/1/2025
Carlos, is a great asset to the service department. He is the reason I continue to support villa ford.
Alexandru Z.
5 out of 5
2/1/2025
Excellent
Ignacio N.
5 out of 5
1/31/2025
Amazing service. Quick turnaround
Eldon S.
5 out of 5
1/31/2025
Glen did a good job. Good customer service. 5 stars !!!!!
Hai N.
5 out of 5
1/31/2025
Very good service and very professional
Hai N.
5 out of 5
1/31/2025
Very good service and very professional
Norman D.
5 out of 5
1/31/2025
Amazing experience better than imagined
Lynn/Kimberly W.
5 out of 5
1/31/2025
Great service!! Carlos is a true asset to your company!!
Dillan W.
5 out of 5
1/31/2025
Carlos has been helping me and my family out for years he's the BEST service writer out there. He always makes sure our cars are taken care of and on time and he’s the sweetest !!! HIGHLY RECOMMEND

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