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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9183 reviews 67%
4 star 3037 reviews 22%
3 star 252 reviews 2%
2 star 603 reviews 4%
1 star 602 reviews 4%
Review Us
Eleazar D.
5 out of 5
3/14/2025
Joel provided excellent service!
Bernard D.
5 out of 5
3/14/2025
As always Carlos took great care of my vehicle took great care of keeping me up to date and is always made sure the job was done right correct and well done I trust Carlos with any of my vehicles and all of my vehicles you can't get a better or more honest service writer than Carlos
Brigitte R.
5 out of 5
3/14/2025
Excellent service..
Doreen W.
3 out of 5
3/13/2025
They said there was a leak that they cannot work on in Garage, villa ford has know about that leak for over a year, the guys were grest
Gina Y.
5 out of 5
3/13/2025
Thank you Richard for your excellent service
Dorothy W.
5 out of 5
3/13/2025
Great experience at your dealership and Carlos Ibarra is so pleasant and makes me feel so welcome and keeps me informed about my vehicle????
Ruben R.
5 out of 5
3/13/2025
Thank for all you Service Carlos
Pete M.
5 out of 5
3/13/2025
Richard went above and beyond to take care of my car. Thanks for having a competent customer service advisor.
Tina D.
5 out of 5
3/13/2025
Glen was thorough and always has a smile. Thank you Glen.
Emanuel N.
5 out of 5
3/13/2025
Carlos was amazing !
Cck, Builders.
4 out of 5
3/13/2025
Mingo has ALWAYS taken the best of care with me and my truck.
Bill T.
5 out of 5
3/13/2025
Great job by all
Martin M.
5 out of 5
3/12/2025
Thank you again Domingo for always taking care of me one off the best service man I have ever dealt with always going the extra mile to help out thank you for everything
Yadira S.
2 out of 5
3/12/2025
No comments!
David R.
4 out of 5
3/12/2025
The service from the service rider to getting a ride home in my car being delivered was 10 stars very surprised how everybody was so nice
Gerardo S.
5 out of 5
3/12/2025
Everything was great
Kim D.
2 out of 5
3/12/2025
I was charged $705.99 for labor mechanical for testing done on my Escape, for the problem to be a missing 10amp fuse. According to Fords Service Repair Manual, a thorough inspection of the wiring and connectors(which includes fuses)is to be done before testing the car for problems. Clearly, that didn't happen in thus case. When asked about this, I was told, "Oh, well, we had already done all the testing, so, yea." I should not have had to pay that much for your workers mistake in not first checking the wiring and connectors. I will be calling higher ups in Ford and the General Manager at this Ford about this and will definitely not do business at this Ford again!
Gloria S.
5 out of 5
3/12/2025
Rick was very helpful very pleasant and had very good customer service I will recommend him to friends and family
Javier D.
5 out of 5
3/12/2025
Excellent service and waiting time ????????
Dave H.
5 out of 5
3/12/2025
Great helpful ans friendly

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