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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9176 reviews 67%
4 star 3036 reviews 22%
3 star 252 reviews 2%
2 star 603 reviews 4%
1 star 601 reviews 4%
Review Us
Alex R.
4 out of 5
4/5/2025
Richard is the man, did a good job helping me get my car fixed.
Jason H.
5 out of 5
4/4/2025
Great service & quick turn around. Thank you for your help today!
Richard Y.
5 out of 5
4/4/2025
Work was done in a timely manner
Barbara O.
5 out of 5
4/4/2025
Easy to book, fast service.
Itc Software.
2 out of 5
4/4/2025
Never coming back for sales or service.
Luis C.
4 out of 5
4/4/2025
Mobile mechanic came and fixed the transmission issue on my 2014 Ford F150 that was a part of a recall. Just took the keys and did what he needed to do, got my truck back in great condition 1 hour later. Awesome experience. Thanks Villa Ford!
Cole H.
4 out of 5
4/4/2025
Once again Jani meets my expectations Best ever …
Dan S.
5 out of 5
4/4/2025
great service from everyone
Paula L.
5 out of 5
4/4/2025
Always a great experience
Mark B.
4 out of 5
4/4/2025
Carlos was absolutely on the ball and handled everything professionally and quickly. The pick up and delivery service was awesome and the driver was friendly. The only thing I can add to this is that I think it’s usually customary for you to return the vehicle washed so I was a little disappointed With that.
Mark A.
4 out of 5
4/4/2025
I’m very impressed with the ease with which the whole process is. From making the appointment from the ford pass app, arrival and check in of my vehicle and the checkout process. Effortlessly easy… thanks
Robert H.
5 out of 5
4/4/2025
Domingo is great! He is always so welcoming and eager to assist when I walk into the service department.
Debbie C.
5 out of 5
4/3/2025
Great communication from start to finish. Vehicle picked up and dropped off on time. Very happy with service!
Yeesock K.
5 out of 5
4/3/2025
Great Service!!!
Terrie T.
1 out of 5
4/3/2025
When I called in to make an appointment I asked that the back lens on my truck was loose. Then when I brought it in I again asked that it be fixed as we could not reach the screws. After I picked up my car my husband noticed that it was not fixed. I’m taking the car to Vegas this weekend and I hope the lens does not fall off because it was not looked at. ????
Cameron R.
1 out of 5
4/3/2025
Upon tire rotation being completed and vehicle being ready to pick up - after driving it out of your parking lot it caught my attention that something wasn’t right. I pulled back into your parking lot and a tech took the truck to the back. The weights on the tires were rubbing against the caliper and the tech said they they would just put the wheels back in their original configuration prior to the “tire rotation”
Carole P.
4 out of 5
4/3/2025
Friendly help a knowledge
Cameron R.
5 out of 5
4/3/2025
Glen was great.
Thomas S.
5 out of 5
4/2/2025
Excellent service!
Peter B.
4 out of 5
4/2/2025
Jane seamlessly facilitated the spray in liner service for my truck bed. It couldn’t have been any easier. She communicated with me throughout the day and I was able to pick my vehicle up in a timely manner. 10 out of 10.

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