I think you were over priced for just an oil change $177 I will not take my car there again as it also toke almost 2 1/2 hours to do I do understand there might have being other vehicles there but no one came by and asked me any questions or even given me an update
4/15/2022
James N. VERIFIED CUSTOMER
Jaylene deserves a raise.
4/15/2022
Etty I. VERIFIED CUSTOMER
Very poor communication and loss of an iPhone cable. From the outset you all cancelled our appointment and promised to reschedule. But we had to chase you. Then you promised a 3-4 hour recall repair; instead it was two days. Then as I was leaving I noticed the iPhone cable was gone. No accountability. Very poor showing. Andrew was pleasant and friendly. McGrath experience v disappointing. Two stars out of five. One of the worst car service experiences in the last 20 years.
4/15/2022
Jerold S. VERIFIED CUSTOMER
Randy and all the service professionals, team members, and the mechanics at McGrath Audi are the best. Always an excellent experience for us with our vehicle.
4/15/2022
Shawn I. VERIFIED CUSTOMER
Very satisfied
4/14/2022
Linda B. VERIFIED CUSTOMER
I was very happy in my experience with Audi Lakeland. Gary and other staff members were very friendly and helpful and made sure I was well taken care of. Thank you so much.
4/14/2022
Elwood E. VERIFIED CUSTOMER
The best
4/14/2022
Bruce B. VERIFIED CUSTOMER
Gary is always helpful and easy to work with.
4/14/2022
Sandra A. VERIFIED CUSTOMER
James was awesome!
4/14/2022
Amanda W. VERIFIED CUSTOMER
VW should be proud to have Jacky working on their team. He is a wonderful service manager and makes sure that no matter what, the job is taken care of the BEST way possible. I’m very thankful to have his knowledge when I have an issue, and he ALWAYS answers the phone within seconds when I call. Very appreciative of his customer service!
4/14/2022
Christopher G. VERIFIED CUSTOMER
James was one of the most knowledgeable and personable service employees I have ever dealt with. 10/10
4/14/2022
Darryl M. VERIFIED CUSTOMER
He was the best …have been at many Audi dealerships and Jacky went above and beyond.
4/14/2022
Nathaniel A. VERIFIED CUSTOMER
Jacky and Darlings are the only place I consider going. Anytime I'm here I look for Jacky for help. If he's not there I'm disappointed. By far the most able, helpful service writer on the team.
4/14/2022
Anne B. VERIFIED CUSTOMER
Definitely would like to trade in my 2015 Q5
4/14/2022
Andrew C. VERIFIED CUSTOMER
Katelyn and the service manager were very helpful and accommodating.
4/14/2022
Suzanne L. VERIFIED CUSTOMER
Jeffrey makes me a priority and I just adore than man! He is what makes me come back. I've worked in customer service for over 20 years and he goes above and beyond to satisfy every customer. I feel spoiled when I go in for maintenance on my Flex and plan on continuing my car needs there. All the staff are very knowledgeable from the boys in the drive in to the service and parts dept. They never disappoint. Well done!
4/14/2022
Pamela S. VERIFIED CUSTOMER
Loved the friendly staff and appreciated the car wash!
4/14/2022
Kyle E. VERIFIED CUSTOMER
It was done quickly and the employees were nice
4/13/2022
Shay F. VERIFIED CUSTOMER
Five star
4/13/2022
Peter G. VERIFIED CUSTOMER
Mr. Deng is an extraordinary service representative with every critical customer relations skill mastered. Thank you