Jeffrey was great! He kept me informed on the progress of my vehicle.
4/22/2022
Peter W. VERIFIED CUSTOMER
Had 4 winter tires swapped with summer ones.Asked if tire pressures could be 35, did this a lot better than past visits. Great!
2 of summer tires were worn & Conner and I thought they should be in rear & 2 better tires should be on front. However worn tires ended up on front. Had to wait for rain to try. Had some trouble with hydroplaneing. Not sure what to do.
4/22/2022
Bridget E. VERIFIED CUSTOMER
I can’t say enough about Gary, it was a stressful time for me, and he really handled the situation with great professionalism. He is my go to guy from on!!!
4/22/2022
Anthony M. VERIFIED CUSTOMER
Same day service as promised. Car clean & washed on pick up
4/22/2022
Dwayne S. VERIFIED CUSTOMER
The service today was an extremely welcomed surprise to my day. I hadn’t had much luck when it came to pleasant interactions while dealing with the maintenance and impromptu repairs of my car at other Audi service centers here in Chicago. Andrew and the entire team changed all that. They were welcoming, accommodating, informative along the way, and efficient. This will be my new shop for all my car needs. Thanks a bunch! - Dr. D.
4/22/2022
Frank G. VERIFIED CUSTOMER
Randy and the service manager, Airian, are great!
4/22/2022
Shian S. VERIFIED CUSTOMER
James was very detailed and professional
4/21/2022
Lynn H. VERIFIED CUSTOMER
Thanks for reliable service and repair options.
4/21/2022
Daniel C. VERIFIED CUSTOMER
Jeff is a pro! Great service
4/21/2022
Heidi H. VERIFIED CUSTOMER
Great service as always!!!!
4/21/2022
Craig K. VERIFIED CUSTOMER
She was very helpful
4/21/2022
Ellen M. VERIFIED CUSTOMER
Great service! Thanks Randy!
4/21/2022
John B. VERIFIED CUSTOMER
Outstanding service again by a great team member
4/21/2022
Penelope P. VERIFIED CUSTOMER
Jackie’s astute analysis and assistance from the technicians saved the day. Thank you to all!
4/21/2022
PETER G. VERIFIED CUSTOMER
I called to order some touch up paint and your parts employee told me that I would have to pay in advance. He was professional and courteous delivering an insulting and foolish message.
What rabid accountant thought this was a good idea?
If there were another Audi dealer close by, I’d never patronize your facility again.
After purchasing car as well as financing the purchase through your lender, the insinuation of mistrust for a $20 purchase is damaging, imbicilic and shows such poor judgement that it casts doubt on the Audi brand.
Since the paint is only available through your franchise, I made the purchase, but the lingering affect of the foolish policy will outlast any benefit that could accrue form the prepayment of such a paltry amount.
4/21/2022
Joshua L. VERIFIED CUSTOMER
Great service - super friendly and helpful
4/21/2022
Marjorie R. VERIFIED CUSTOMER
Katelyn was very friendly and super helpful. Great customer service.
4/21/2022
Frank A. VERIFIED CUSTOMER
Copper was amazing getting me into the shop. He provided excellent service and I will be doing all future maintenance on my F250 with him going forward.