She did a good job keeping me informed on the car's status.
8/21/2023
James K. VERIFIED CUSTOMER
Anoeil was an excellent service rep. Knowledgeable and went above and beyond to educate me about the upcoming service requirements and about the Audi experience at Morton Grove. My first experience was great, and I expect this to be the beginning of a long relationship here. Thank you!
8/21/2023
Robert S. VERIFIED CUSTOMER
Service advisor was terrific!
8/21/2023
Nayeli M. VERIFIED CUSTOMER
Excellent service!
8/20/2023
Lizabeth S. VERIFIED CUSTOMER
Jacky is the very best!! When I told him I needed my car back asap to drive to Tennessee for my son’s wedding, he squeezed us in for service to replace a water pump. Cannot say how much I appreciate his great service and, even more importantly, his kindness. Lizabeth S
8/20/2023
Lisa P. VERIFIED CUSTOMER
It took considerably longer than estimated, and I still didn’t get my key fixed or my car washed.
8/20/2023
Michael S. VERIFIED CUSTOMER
My service ar mcgrath is slways the best
Mike Simon
8/20/2023
Joseph D. VERIFIED CUSTOMER
Great service - Arameh is awesome - kept me informed on the service that was being done to my vehicle - thanks
8/20/2023
Xin Z. VERIFIED CUSTOMER
Thank you
8/20/2023
David E. VERIFIED CUSTOMER
Dino was great!
8/20/2023
Marlieri C. VERIFIED CUSTOMER
Excellent team
8/20/2023
Preston R. VERIFIED CUSTOMER
Ryan was good and nice. When I made appt, I was told it would not take more than 75 minutes, ended up taking two hours. Ryan stated that whoever took appt marked it as a drop off when it should have been marked waiting. I had to go up to Ryan and ask if my car ready. He was surprised I was still there as I signed paperwork 30 minutes prior to me going up to him. Not his fault but apparently somebody did not put on my hazards to let people know I was waiting. So I had to wait an extra 45 mins-hour and no car wash which in unfortunate because you have to make a reservation for a car wash, somewhat of a hassle. Would have been great to have a car wash after waiting an extra 45 minutes. Just a poor experience as my first time using service since I purchased my car last year. Ryan offered a car wash but said it’d be an extra 30 minutes. 2 and 1/2 hours for oil change? No way
8/20/2023
**** C. VERIFIED CUSTOMER
I appreciate Tony’s professionalism. He listened to my concerns.