Ryan went above and beyond to ensure the service was done in a timely manner and I was able to go about my day without any disruption. He was very communicative and helpful.
8/26/2023
Gregory W. VERIFIED CUSTOMER
We are planing to sale both our Audi’s( Q7 and A6) and never touch the bran again.. Terrible company
8/26/2023
Not Provided. VERIFIED CUSTOMER
All finished to expectations. I very much like the video made by the service technician providing a full explanation of what was my issue
8/26/2023
Dana H. VERIFIED CUSTOMER
Jacky was knowledgeable and very professional. I hope to work with him again when I return for maintenance service.
8/26/2023
Tracy J. VERIFIED CUSTOMER
Excellent service!
8/26/2023
Reid K. VERIFIED CUSTOMER
Kept me updated on my service while I was sitting in the waiting room. Explained my recall repair in detail.
8/25/2023
Peter D. VERIFIED CUSTOMER
2 and a half wait for an oil change was too long even though another customer, waiting, and I had a wonderful conversation.
8/25/2023
Sarah C. VERIFIED CUSTOMER
Tony was super helpful, communicative and friendly. :)
8/25/2023
Beth M. VERIFIED CUSTOMER
Eric was very helpful in explaining what was done and why,and Freeman is always a pleasure to ride with.
8/25/2023
Scott L. VERIFIED CUSTOMER
Thanks
8/25/2023
Michael M. VERIFIED CUSTOMER
Excellent service
8/25/2023
Calvin H. VERIFIED CUSTOMER
Jaylene was perfect in every respect.
8/25/2023
Brenda H. VERIFIED CUSTOMER
How do I begin? Your service team made my daughter walk to work for MONTHS while your service team screwed up her case. I will remember this as your service failure. Then when I apparently bought a lemon of a used Expedition, you didn't support us for the engine replacement it required. Now I am on the hook for 1/2 of my daughter's bill that I promised her, plus 15,000 for the new engine replacement, plus the 46,000 for the new f150 we ordered!!
8/25/2023
Ramila M. VERIFIED CUSTOMER
Car wash wasn’t dont efficiently
8/25/2023
Brett C. VERIFIED CUSTOMER
Thank you Ano for keeping me updated with my car while it was being serviced and waiting after hours for me to get off work so I could pick my car up that evening! Then you followed up the next day checking to make sure things are good and thanking me for my business. There are other Audi dealerships closer to me then Morton Grove but with the excellent customer care I've received here since my purchase, I have no problem driving the extra miles. ??????????
8/25/2023
Noelle M. VERIFIED CUSTOMER
I didn't appreciate the 5 hour wait, however. I had an appointment. No one ever checked in with me about the delay...a little communication would have been nice . They said two to three hours but it became five.
8/24/2023
Kimberley P. VERIFIED CUSTOMER
They were great maybe a car wash lol
8/24/2023
Allison . VERIFIED CUSTOMER
Jacky was very good at walking me through exactly the work that would be done, identified what work was a priority versus what wasn’t, and the costs. He was friendly, professional and transparent. Very much appreciated.
8/24/2023
Rosemarie L. VERIFIED CUSTOMER
The service is great. The staff is very nice. Very satisfied with the service.
8/24/2023
John M. VERIFIED CUSTOMER
Tony was awesome! He was very professional and took care of my requests promptly and informed me what was going on the entire time. Very pleased with communication and service.