When I scheduled service I told scheduler I had avibration on hiway that felt like a tire balance issue. I asked to get tires balanced when they were being rotated.
When I arrived I was told that there would not be time to balance today. Now I have to coordinate another service appointment to do something that should have been done as I originally scheduled.
9/13/2023
Brian M. VERIFIED CUSTOMER
Was quick to check out the truck and we didn’t have an appointment- but was leaving shortly on vacation with it - thank you
9/13/2023
Darlings Bangor. VERIFIED CUSTOMER
Excellent service
9/13/2023
Maya . VERIFIED CUSTOMER
Arameh is very helpful and gets the job done.
Thank you,
Maya
9/13/2023
The Dental. VERIFIED CUSTOMER
Warranty repair on mirror motor. Conner can out and told me that the technician could not duplicate. I went to my 2022 F250 and duplicated the problem for Conner. He told me the computers were down and the problem could not be fixed. Conner told me that Darlings would fix it next time! I was not offered a return appointment, basically shown the door!
9/12/2023
Todd M. VERIFIED CUSTOMER
Very timely and professional service.
9/12/2023
Craig M. VERIFIED CUSTOMER
Stefano was excellent and is a great asset to your company!
9/12/2023
Brittany R. VERIFIED CUSTOMER
Tony always does what it takes to ensure I’m not inconvenienced and gets the job done right every time.
9/12/2023
Bill B. VERIFIED CUSTOMER
Very friendly
9/12/2023
Anne K. VERIFIED CUSTOMER
Everything that needed attentive was repaired perfectly and for less than I had budgeted. Ryan and his team were fantastic. Well done!
9/12/2023
Linda A. VERIFIED CUSTOMER
We waited 3 and a half hours .we should of been told the wait ahead so we could of made drop off arrangments
9/11/2023
Meissa W. VERIFIED CUSTOMER
Tony is always pleasant when I arrive for drop off and pick. He answer all my questions, of he doesn’t know the answer or is uncertain, he will double check, and is very prompt to get back. Thanks for the great service!
9/11/2023
Janice B. VERIFIED CUSTOMER
Jaylene was attentive and informative. I liked the system for informing me of the car’s diagnosis and my ability to approve work, and then pleasantly surprised to immediately receive Jaylene’s personal text follow up. A good system in the hands of a strong service rep.
9/10/2023
Chung Hee. VERIFIED CUSTOMER
Did good job. ????
9/10/2023
Noufel R. VERIFIED CUSTOMER
Amorim was very helpful and made the experience very smooth and pleasant
Thank you again guys
9/10/2023
Mykola P. VERIFIED CUSTOMER
I checked the oil level, it is not enough
9/10/2023
Austen S. VERIFIED CUSTOMER
Everyone did an excellent job. As a first time customer I will be returning.
9/10/2023
Lisa O. VERIFIED CUSTOMER
Tony was great and very helpful!! I have never had a bad experience at Lakeland!!