Do not need to contact me. Only issue was when I came to pick up my car. 4 attendants sat at their desks for a good 5-10 minutes before 1 decided to come by and ask what I was there for. Regarding my car, I only received one text message stating the car is ready for pick up. The link included in the text sent me to a website that said alignment, brakes, and tire replacement was needed which I declined. Will be returning to get this work done prior to winter starting.
9/16/2023
Marcus R. VERIFIED CUSTOMER
Jaylene was great
9/16/2023
Anastasiia Y. VERIFIED CUSTOMER
Great experience with Arameh Sosani! Thank you for your help!
9/16/2023
Steve R. VERIFIED CUSTOMER
Your prices are insane. $295 for what was effectively an oil change and general once-over of the car (nothing else was wrong, look at my records from yesterday) means I’ll be taking my service elsewhere. Your need for bloated profit margins is clear. I’ll find another service provider and enjoy the significant savings.
9/16/2023
David N. VERIFIED CUSTOMER
Great service
9/16/2023
Janice M. VERIFIED CUSTOMER
I really do not like you recorded messages. Your people are very helpful.
9/16/2023
Nick S. VERIFIED CUSTOMER
Things went well Tony did a great job updating us
9/16/2023
John M. VERIFIED CUSTOMER
Gerald Wilson is a pleasure to work with
9/16/2023
Wayne R. VERIFIED CUSTOMER
Awesome work! Thanks for taking great care of my truck!
9/16/2023
Frank N. VERIFIED CUSTOMER
Cooper is the best service advisor I’ve worked with in years. He saved me, literally. I was trying to leave ahead of the Hurricane impact and had truck issues and he made a space for me and got my truck fixed just in time. I was considering buying a new truck soon and Ford was not necessarily on my list. I may have to look again because of Cooper.
9/15/2023
Pamela D. VERIFIED CUSTOMER
Very pleasant men who were respectful and kind. Nice waiting area
9/15/2023
Terra P. VERIFIED CUSTOMER
Jacky was very knowledgeable and took the time to help us. He did a great job!
9/15/2023
Joseph B. VERIFIED CUSTOMER
Jacob and the entire team were wonderful and highly competent!
9/15/2023
Timothy T. VERIFIED CUSTOMER
None
9/15/2023
Stefanie R. VERIFIED CUSTOMER
If is a pleasure each time I see Gary for service needs. He is truly a wonderful person to deal with. He is efficient and knowledgeable.
He is prompt with responding to my needs. He is both professional and friendly. I always choose him for my service rep.
9/15/2023
Rebecca M. VERIFIED CUSTOMER
She was great doing 2 jobs I didn't see the person that was suppose to be helping me
9/15/2023
Lynn E. VERIFIED CUSTOMER
Jacky is always kind, patient,helpful, & knowledgeable!! Always great service!????????
9/15/2023
Brandla L. VERIFIED CUSTOMER
Ryan was very professional and informative.
He explained multiple package options for services that no other service representative have done before.
Ryan is an exceptional asset to Audi Morton Grove.
Brandla and Megan Le Vine
9/15/2023
Monika C. VERIFIED CUSTOMER
This was a very nice experience! I had some tricky requests and Simeon came through. Thanks!
9/15/2023
Jennifer S. VERIFIED CUSTOMER
Ryan is very personable, approachable, and welcoming. Positive experience all around. No question left unanswered. Knowlegeable and very helpful.