Rob got me in with little notice and got my car issue taken care of quickly. I really appreciated it as I’m going out of town for the weekend.
8/2/2025
Veronica O. VERIFIED CUSTOMER
Muy contenta con el trato que me dieron la persona fue muy
Amable y atenta . Buen servicio
8/2/2025
David T. VERIFIED CUSTOMER
Very professional and kept us informed.
8/2/2025
Waymin Y. VERIFIED CUSTOMER
Jesse is always very helpful and provides excellent customer service!
8/2/2025
Raymond N. VERIFIED CUSTOMER
Chris did a phenomenal job. The front desk clerk was not that cooperative up on my arrival and kept asking for a receipt. He couldn’t find or didn’t know how to look into system and see I bought the battery just a year and half ago and now its not working which was frustrating for me. But finally when the manager came out to front desk he was able to retrieve the information in the system and helped me out. however Chris, the manager of service department was awesome and very helpful. He looked at the situation and when he saw the battery is still in the warranty period time he talked to advisor and showed them why The exchange was warranted he helped resolving my problem immediately with no further issues Thank you Chris
8/2/2025
Marjorie A. VERIFIED CUSTOMER
All good
8/2/2025
Norma B. VERIFIED CUSTOMER
Very efficient service. The whole appointment went smoothly
8/2/2025
Carol Y. VERIFIED CUSTOMER
Cory remembers me and gives me tremendous personal attention.
8/2/2025
Hector L. VERIFIED CUSTOMER
Jake was awesome! Super friendly and welcoming. Definitely going back to see him next time.
8/2/2025
KATHLEEN M. VERIFIED CUSTOMER
Thank you for friendly service as always.
8/2/2025
Julie H. VERIFIED CUSTOMER
Ali always does such a great job. I look forward to seeing her every time I bring my car in. *****
8/2/2025
Megan J. VERIFIED CUSTOMER
Ali and Chase were fantastic today! Please be sure to recognize their above and beyond customer service for me.
8/2/2025
Richard G. VERIFIED CUSTOMER
Awesome service
8/2/2025
Joseph K. VERIFIED CUSTOMER
Continued great service! Love working with Adi!
8/2/2025
Daniel V. VERIFIED CUSTOMER
????
8/2/2025
Robert G. VERIFIED CUSTOMER
Luis, was exceptional on my service and very attentive to the car issues. He got my car in quickly, addressed the problems that I had and went above to answer my call even while he was off work.
8/2/2025
Abinadab V. VERIFIED CUSTOMER
Helen is a great service advisor and a caring person. The moment I step a foot in her office I know I am gonna be in good hands. She is very helpful on my vehicle needs and make sure that I am happy with the outcome of the repairs on my vehicle. I would never change her for anyone else.
8/1/2025
Leroy G. VERIFIED CUSTOMER
He is the Ultimate Service Advisor.
A professional, always calm and respectful. Doing what is best for the customer.
8/1/2025
Christopher W. VERIFIED CUSTOMER
I was told my car was on its way out of the washing bay for pickup. I waited half an hour and no car. A further 15 mins went by and ai was directed to a different car (not mine). It turns out mine had been ready all along but nobody told me. The washing of the exterior was spotty and hot up to usual standards. I had similar issues the last time I was in. So yeah - ai wasn’t entirely satisfied with the service today.
8/1/2025
Jo-Ann S. VERIFIED CUSTOMER
I was treated very well and recommend JM Lexus highly.