Roberto, provided us with excellent support. His attention to detail, thoroughness, and professionalism made this one of the best experiences we have had with our Lexus! Thanks you!
8/1/2025
Charlotte L. VERIFIED CUSTOMER
Lotsa birds yellow poop all over the car as usuall ????????????
I will be 90 in September! It is difficult for me to finish your???? job!!!! ????
And my bill was over $500!
Every time I look at it, I Get mad !!!!
8/1/2025
Carlos B. VERIFIED CUSTOMER
Thanks for your good service.
8/1/2025
Theresa S. VERIFIED CUSTOMER
I was appreciative of how soon we were able to get an appointment and how efficient the process runs! We appreciate the availability and access to an excellent service team!!
8/1/2025
Betty Ann. VERIFIED CUSTOMER
As always, the service team was courteous, friendly, and efficient and answered all my questions. I feel safe and secure knowing you folks have done the "check-up".
8/1/2025
Earl F. VERIFIED CUSTOMER
Vahagn is always excellent to work with! We have worked together since our first 2008 purchase.
8/1/2025
Althea D. VERIFIED CUSTOMER
Great job as always!
8/1/2025
Renato S. VERIFIED CUSTOMER
Good service
8/1/2025
Andrew S. VERIFIED CUSTOMER
This was my first time having my car serviced through jake. He was very professional, knowledgeable and helpful. Great addition to the team.
8/1/2025
Marina R. VERIFIED CUSTOMER
Dear Lexus Manager —
Kind listening, genuine interest & understanding are imperative but rare these days. Thank you for providing it on behalf of LEXUS. Christopher holds values of respect attention — carrying through with what is expected. The last young man I had as a service advisor in March, promised to call within 10 days when the update GPS part came in. He never called.
4 1/2 months later I called, and this job finally got done. Thank you.
8/1/2025
Terrance T. VERIFIED CUSTOMER
Roberto **** refuses to return repeated phone calls. I eventually had to contact the department manager to get an answer on my car.
8/1/2025
Rita G. VERIFIED CUSTOMER
????Great job; fast and efficient.
8/1/2025
Frank H. VERIFIED CUSTOMER
Everything was handled very well.
8/1/2025
Eliza Y. VERIFIED CUSTOMER
He was professional has good customer service skills
8/1/2025
Bonita M. VERIFIED CUSTOMER
Everyone was helpful.
8/1/2025
William C. VERIFIED CUSTOMER
Amazing service as always. Very satisfied with the service department. Always professional and helpful
8/1/2025
Robert P. VERIFIED CUSTOMER
Great service -done on time-no surprises -nice job!
8/1/2025
Romeo B. VERIFIED CUSTOMER
Excellent service as always from Vince our service advisor