I came to Lexus without an appointment because it was showing low tire pressure. Gerardo Barrera and the team found a nail in my tire and fixed it. It gave me peace of mind knowing I was not going to have to worry about a flat tire over the weekend. Thank you Lexus of Omaha!
8/3/2025
****R. VERIFIED CUSTOMER
Being a luxury vehicle dealership,I would expect better customer service from your dealership.
8/3/2025
Michelle G. VERIFIED CUSTOMER
Ivan is always courteous and helpful!
8/3/2025
Linda S. VERIFIED CUSTOMER
None
8/3/2025
Alan S. VERIFIED CUSTOMER
Ivan Duran is a best. Always professional
8/3/2025
Steve W. VERIFIED CUSTOMER
I thought my AC just needed recharging but apparently my sensors were bad, and labor costs were nearly $400. Wow!
8/3/2025
Keith A. VERIFIED CUSTOMER
Thanks
8/3/2025
Vispi S. VERIFIED CUSTOMER
Hector provided outstanding customer service.
He went the extra mile and made this a very pleasant experience!
8/3/2025
Barry B. VERIFIED CUSTOMER
Very nice man. Professional and knowledgeable!
8/3/2025
Julie S. VERIFIED CUSTOMER
Very friendly and very professional. Thank you!
8/3/2025
Saundra E. VERIFIED CUSTOMER
Lexus is a quality operation. They have always been competent and helpful. I do wish I didn’t have to go online to make an appointment to have my car washed. Of course, it was washed and cleaned inside and out today which I appreciate.
Waiting area is inviting and comfortable, and attendants are friendly and helpful. Thank you!
8/3/2025
Joani S. VERIFIED CUSTOMER
Thank you so much. Lexus of Lincoln has once again met my needs, in a timely and somewhat urgent matter.
I really appreciate!! ????
8/3/2025
Lauren E. VERIFIED CUSTOMER
Adrian was great. Since it was going to take a while to diagnose and fix an issue with my SUV, he quickly got me in a loaner and I was able to head to work. My car was completed before the end of the day and it was ready to go within a few minutes of my arrival.
8/2/2025
Karen S. VERIFIED CUSTOMER
Always happy to give Carlos an A+.
8/2/2025
Ihsan O. VERIFIED CUSTOMER
William is a great guy. He was very helpful. Thank you all!
8/2/2025
Erick P. VERIFIED CUSTOMER
My experience with Lexus is not to good because I been had a very bad experience with my car, the vehicle has a problem that problem that I see a year later after I buy, some smell comes from the a/c vent very bad smell like humidity, the car is 2022 has only 22400 miles and never see that problem with others cars that I had in the pass. I left the car for almost 2 weeks in the dealer for service regarding about the a/c problem with that smell but my car still with the same problem. I will report that problem to Lexus manufacture and also to my bank that one who pay the car. I’m very disappointed about Lexus. I pay about $60,000 dollars for this vehicle the most expensive car the I had in my life. I never will buy an other Lexus in my life. Sorry but that the way the I feel.
8/2/2025
Victor H. VERIFIED CUSTOMER
The best service department in the world thanks for an amazing experience
8/2/2025
Maria M. VERIFIED CUSTOMER
The staff in the service department is efficient, friendly, & very accommodating with the inquiries I had about my car. I love Lexus! ????
8/2/2025
Clinton S. VERIFIED CUSTOMER
Your service there is unbelievable awesome especially you clean the interior and the interior windows. Love my Lexus except for the fact the key fob remote start. I have to take it in and have it looked at that’s a little bit. Ridiculous thanks PS bring back the cookies.