I was very disappointed with my long wait time. However, Leo explained the reason and took responsibility. That was impressive. He made good on the service. I was very satisfied. We need more people like Leo.
8/3/2025
Sik Mun. VERIFIED CUSTOMER
Side mirror cannot close properly?
Please advice !
8/3/2025
Loida G. VERIFIED CUSTOMER
Im happy and satisfied with service at Lexus Valencia from the time i came and excellent service of Jesse Colon .I will be going back to him on my next appt.
Lexus Of Valencia????????????
8/3/2025
Karen T. VERIFIED CUSTOMER
Glenn is always very helpful and I feel complete confidence in a job well done when I bring my car into your dealership. I especially like getting a loner car. Thank you ????
8/3/2025
Rick S. VERIFIED CUSTOMER
Hector was great, good communication and extremely friendly.
8/3/2025
Anita L. VERIFIED CUSTOMER
Excellent service and exceptional people. Working with Bill and Khalid it’s like a family. They already know what we need and make sure our the our experience is as smooth as possible. I always tell all my friends and family about Keyes Lexus in Van nuys. Thank you
8/3/2025
Timothy J. VERIFIED CUSTOMER
Alejo is always attentive and always providing the best service!
8/3/2025
Richard R. VERIFIED CUSTOMER
Bill was extremely helpful, it was a breeze getting everything taken care of. It was a pleasure
8/3/2025
Reeve M. VERIFIED CUSTOMER
Efficiency and punctuality are hallmarks of their service.
Thank you Danecia for exceeding my expectations!
8/3/2025
Wayne S. VERIFIED CUSTOMER
Good advisor, knows the product well!!!
8/3/2025
Christian M. VERIFIED CUSTOMER
Hector was super efficient and great to work with!
8/3/2025
Veronica E. VERIFIED CUSTOMER
Jake is a great person to work with.
8/3/2025
Sagi V. VERIFIED CUSTOMER
Alejo was great!!
8/3/2025
Tomas O. VERIFIED CUSTOMER
A job well done for sure!
8/3/2025
Mickey S. VERIFIED CUSTOMER
Tony was a great help! He answered all my questions. Got all the services that needed to be done in a timely manner. He also had amazing communication as my car was getting service. Tony was very polite and respectful. I appreciate the professionalism. Thank you Lexus for the tremendous help also thank you Tony Hang!!!!!!!
8/3/2025
Vincent F. VERIFIED CUSTOMER
???????? Jesse is great!
8/3/2025
Aziz D. VERIFIED CUSTOMER
He’s super friendly and professional
8/3/2025
Deserey O. VERIFIED CUSTOMER
Fast, friendly service. Set up our uber while we waited. Completely satisfied
8/3/2025
Grayr P. VERIFIED CUSTOMER
Anthony has always been the most professional and helpful adviser.. the best at what he does