I barely saw Ashley. Too busy when we checked in and out. Paid online after waiting 40 minutes in waiting room. Some one else went and got us our receipt
8/11/2025
Alexander S. VERIFIED CUSTOMER
Shedrick was great!!! And the technician Steve had my vehicle done super fast. Thanks JM Lexus!!!
8/10/2025
Joseph S. VERIFIED CUSTOMER
Took 3 hours to get a tire rotation. Had an appointment for 930am left at 1230
8/10/2025
Bassam S. VERIFIED CUSTOMER
She was very professional. I was very happy with the service
8/10/2025
Jerry J. VERIFIED CUSTOMER
Great service
8/10/2025
Deborah H. VERIFIED CUSTOMER
Xavier was courteous and answered my questions professionally.
8/10/2025
Mariana B. VERIFIED CUSTOMER
Ivan was great as always. Serviced my vehicles properly and answered all
my questions!
8/10/2025
Alberto M. VERIFIED CUSTOMER
I service consultant was Danny Mata August 02 at Lexus Glendale. My car is a NX300 hybrid. I was with my wife and told him that I do not want to have cabin air filter which can be done in 2 minutes max. But my wife was complaining that she can not close the cabin drawer after checking the drawer the cabin cover was not installed properly. Only I told them not to I fixed it I was charged $56 plus labor . Please if this thing will happen again I will return the car and take it back and ask my money.
Please !
8/10/2025
Adele A. VERIFIED CUSTOMER
Mr Christian Santos I had some questions to ask Mr Santos prolightly he answered them 4 me thank you lexus. and Mr Santos, Ontario auto center
8/10/2025
Kerriann Alicia. VERIFIED CUSTOMER
Shedrick is always pleasant to work with, very on time and keeps me abreast of everything that’s going on with my vehicle.
8/10/2025
Shahid M. VERIFIED CUSTOMER
Excellent service
8/10/2025
Susan C. VERIFIED CUSTOMER
Robert was very professional and personable. Made my experience great
8/10/2025
Stephanie P. VERIFIED CUSTOMER
Anthony was very helpful. He worked with my son on the repairs I needed
8/10/2025
Sadya F. VERIFIED CUSTOMER
Jesse has the best customer service ! He’s very caring and always giving updates about how the repair process is going.
8/10/2025
Vicente L. VERIFIED CUSTOMER
Chris, from the very first interaction was great!!! Super friendly and was very communicative when it came to the diagnostics for my vehicle. Would request to work with him in the future.
Thanks
8/10/2025
Nickole T. VERIFIED CUSTOMER
Alfred is amazing. Always positive energy and shows he truly values his customers. I will always choose Crown Lexus because of him.
8/10/2025
Rita G. VERIFIED CUSTOMER
Quick service. Appreciate it since we drove up from Lake Havasu City AZ
8/10/2025
Noble And. VERIFIED CUSTOMER
Thank you to Ivan Duran, great customer
Service, acknowledgeable, smart and charismatic. Very pleased with our visit. Nice to know that you have employees that go the extra mile to satisfy your customers!!
8/10/2025
Maria H. VERIFIED CUSTOMER
Not very people friendly. Just to the point.
8/10/2025
Devon J. VERIFIED CUSTOMER
Thanks Bill! I appreciate the care and service you always provide towards me.