Looking forward to receive and complete the survey
Np
Thank you
8/12/2025
Deborah B. VERIFIED CUSTOMER
I always feel so welcomed and valued when I come to Metro Lexus. Whether I am visiting my long time sales person, Matt Long or Jeffrey Miller and the entire service team, I have constantly had great experiences. DebDe
8/12/2025
Bernard M. VERIFIED CUSTOMER
I brought my car to JM Lexus for service. I have the extended service warranty I purchased when I bought the Lexus. The technician determined that I need front ball joints that are covered under your agreement. I was told that the service cannot fix it today and that I must wait 30 days. I never had to wait for a repair covered under a service plan. I had multiple Lexuses and BMWs, which were fixed at the time of the appointment. The staff was courteous, but I was in awe of this policy.
8/12/2025
Debra R. VERIFIED CUSTOMER
This was a pleasant experience after the mess
Of not being called that my parts had arrived.
8/12/2025
Dean S. VERIFIED CUSTOMER
No stress, no hassle….quick and efficient. “They” could learn a lot from JM Lexus.
8/12/2025
Shantrell S. VERIFIED CUSTOMER
He gets 10 stars. Always professional
8/12/2025
Sandra S. VERIFIED CUSTOMER
Joe is great!! He is super friendly and nice! He does a great job.
8/12/2025
Tania C. VERIFIED CUSTOMER
Thank you Chauncey!
8/12/2025
Mary O. VERIFIED CUSTOMER
Justin was courteous and he patiently explained the details of the service.
8/12/2025
Collin O. VERIFIED CUSTOMER
Always good service
Omar great job as usual
Your car wash was broken
8/12/2025
Fahad B. VERIFIED CUSTOMER
Thank you
8/12/2025
Sara C. VERIFIED CUSTOMER
He is worth his weight in gold!!!!
8/12/2025
Ralph C. VERIFIED CUSTOMER
I said to the appraisal only because this a brand new TX we purchased 5 months ago. I would to receive an appraisal for 2024 RX500H
8/12/2025
Tamir Z. VERIFIED CUSTOMER
Good Job!
8/12/2025
Jonathan C. VERIFIED CUSTOMER
Mr Levy is always great continuously for at least the last half decade
8/12/2025
Laurel B. VERIFIED CUSTOMER
Travis was awesome. However, my car went through the car wash and the bird poop was still left on the door in the rear like it was never touched.I want you to think. Also, when they wipe down the inside, as they always do, it wasn't a very good job. I don't know if metro is getting sloppy or it was just the person doing it, but I've never had my car. Returned like that.
8/12/2025
Robert F. VERIFIED CUSTOMER
Service was excellent!
8/12/2025
Magaly T. VERIFIED CUSTOMER
Always appreciate the care and service, very helpful and fair regarding different car Iissues on both of my vehicles
8/12/2025
Kevin M. VERIFIED CUSTOMER
By far the best service check up we ever received on our cars
8/12/2025
Daniel T. VERIFIED CUSTOMER
JM Lexus is the best! Always takes great care of my ride and a smooth and convenient experience for me. Omar was super helpful!