I’m very satisfied, Alfred was extremely knowledgeable and helpful.
8/13/2025
Gail S. VERIFIED CUSTOMER
Bill took care of everything perfectly as usual!
8/13/2025
Vincent B. VERIFIED CUSTOMER
Great job, he was on top of my vehicle.
8/13/2025
Bettina K. VERIFIED CUSTOMER
My carcass ready upon arrival. Jake handled everything very well
8/13/2025
Laura P. VERIFIED CUSTOMER
Leo and the supervisor of the mechanics were great. But, I do have the problem of nobody being able to pin point my problem.
I would have felt better if they were able to say they found the reason for my steering wheel jerking occasionally.
On my way home , I didn’t experience the problem and, at least, felt comfortable with that.
Maybe, something was inadvertently done during the inspection of the car, stopped the problem from reoccurring.
I left and told both of them that I would test ride the car on my way home and report my findings.
Happily, the problem didn’t reoccur and that was good news.
8/13/2025
Ted T. VERIFIED CUSTOMER
Appreciation the customer service from Tino. . Service on my car was completed faster than promised. Uber service to pick me up and bring me to the dealer. My car was also returned clean and washed.
8/13/2025
Jennifer J. VERIFIED CUSTOMER
Jorge was stellar, as always
8/13/2025
Kim E. VERIFIED CUSTOMER
I come to Crown Lexus because of the personalized service I received. Helen always takes good care of me and it’s always first class.
8/13/2025
Cindy C. VERIFIED CUSTOMER
Alberto no as very nice and even offered to wash my car
8/13/2025
Noel C. VERIFIED CUSTOMER
Very clear on his communication.
8/13/2025
Monika H. VERIFIED CUSTOMER
Justin baker was great as always. However, I asked for a car wash and the guy giving me my keys back said they’re closed. I was told they close at 6 and I was there at 4. When you spend so much money on a car and service, I would hope your staff is less lazy.
8/13/2025
Annette T. VERIFIED CUSTOMER
My 1st time working with Jerry and I was very pleased. I appreciated his willingness to help me and get my service done in a timely manner. He also communicated very well and informed me of any changes. Looking forward to working with him with any other services my car may need. .
8/13/2025
Harry S. VERIFIED CUSTOMER
Very professional, efficient customer service
8/13/2025
John Q. VERIFIED CUSTOMER
Happy with Service
8/13/2025
Edna P. VERIFIED CUSTOMER
It was good
8/13/2025
Manuel T. VERIFIED CUSTOMER
Best service ever! Im very thankful lexus was able to take care of me, from start to finish. Really appreciate the service team henry and christina! Yall rock! Recommend to anyone!
8/13/2025
Lennie M. VERIFIED CUSTOMER
Yes, I am satisfied. Marco was very helpful.
8/13/2025
Tondra H. VERIFIED CUSTOMER
Tony always provides EXCELLENT Customer Service! He is always in communication with updates during the service of my car. I appreciate him going the extra mile to ensure I am satisfied with the service being provided.