Tire rotation and alignment but no tire pressure check. All 4 tires 4 different pressures.
Other than that, good service!
8/21/2025
Lesley-Ann H. VERIFIED CUSTOMER
Carlos is outstanding 10 out of 10 always a great experience with Carlos
8/21/2025
Eula H. VERIFIED CUSTOMER
My experience today at JM Lexus was a very satisfying one. Louis Sierra was very thorough and professional as he addressed the issues with my car. What made it even more satisfying was that the issues were resolved within a very short period of time.
8/21/2025
Kathy T. VERIFIED CUSTOMER
Efficient and very pleasant
8/21/2025
Patricia H. VERIFIED CUSTOMER
No one could tell me where my vehicle was. I wondered why there wasn’t any notes in the computer, which seemed to be the most logical place to look. It became my job to track down my bronco between Lexus and the ford dealership.
8/21/2025
Shahnaz Z. VERIFIED CUSTOMER
Robert did a great job on my Lexus and I am very happy about that. Thanks,
Shahnaz
8/21/2025
Alex S. VERIFIED CUSTOMER
Kind, attentive to detail, and transparent with regards to what my vehicle did and didn’t need for this initial service visit. My first time working with Metro Lexus, and it was a phenomenal service experience.
8/21/2025
Sergio Z. VERIFIED CUSTOMER
Thank you
8/21/2025
Michael T. VERIFIED CUSTOMER
Maico was amazing. He saved me a significant amount of money by recognizing that I was a retired JM family associate based on the coffee mug that I brought with me. I wasn’t even aware that I was eligible for the discount. He’s exactly the kind of associate Mr. Moran would have been proud of.
8/21/2025
Dolores S. VERIFIED CUSTOMER
I definitely prefer going to you all as the dealer than any garage.
8/21/2025
Pat D. VERIFIED CUSTOMER
Great people and great service
8/21/2025
Jeffrey S. VERIFIED CUSTOMER
Excellent service!
8/21/2025
Bill M. VERIFIED CUSTOMER
Ok
8/21/2025
Mark C. VERIFIED CUSTOMER
Phillip Q. Was fast,throughout,knowledgeable and explained my paperwork in a concise way that was easy for me to understand.It was a pleasure to deal with Lexas.Mark C
8/21/2025
James P. VERIFIED CUSTOMER
Friendly service, prompt and in fact ahead of my appointment time. I live in Denver but prefer to get my car serviced in COS.
8/21/2025
Catherine H. VERIFIED CUSTOMER
Overall, I am satisfied, but disappointed with the lack of communication regarding the status of my vehicle. I dropped my vehicle off Thursday evening and was told that I had a 6:30 am appt on Friday. Additionally, I was told that it would take 2 days to complete all suggested repairs and a loner car would be available. Upon drop off, we agreed to complete only one of the major repairs and they would evaluate the need for the other repair and would call to let me know. After not hearing from anyone on Monday, I reached out to the service department several times and left messages about my vehicle and anticipated completion of the repairs. I was not contacted about my car until early evening Tuesday when they called and left a message informing me that my vehicle was ready.
8/21/2025
Douglas P. VERIFIED CUSTOMER
Very pleasant and professional!
8/21/2025
David S. VERIFIED CUSTOMER
Will do
8/21/2025
Wendy E. VERIFIED CUSTOMER
I appreciate the quick service and communication from Nicholas.
8/21/2025
Roger C. VERIFIED CUSTOMER
Aaron is great to work with and always does an incredible job!