The service we always receive from Lexus is second to none. It is absolutely outstanding. Aaron was awesome. Thank you!
8/26/2025
William B. VERIFIED CUSTOMER
He is always great to work with, as all the tenured team are.
8/26/2025
Divina E. VERIFIED CUSTOMER
Thanks!
8/26/2025
Michael W. VERIFIED CUSTOMER
Thank you
8/26/2025
Margaret J. VERIFIED CUSTOMER
Carlos Is a superior agent to your company.
8/25/2025
Edwin W. VERIFIED CUSTOMER
Well done Adrian was great. Timely
work. Easy!!
8/25/2025
Kathryn C. VERIFIED CUSTOMER
Glenn is great! I wish him a very happy retirement.
8/25/2025
Susan L. VERIFIED CUSTOMER
I don't know who YourAlias is but Omar was great as always!
8/25/2025
Lilieth R. VERIFIED CUSTOMER
I am completely satisfied, Joseph was amazing. He is a real people’s person. Great customer service .????????????????????????
8/25/2025
Dawn S. VERIFIED CUSTOMER
Cordiis was a delight! My car was done in the amount of time he estimated and he was also able to buff out a minor scratch on my car too!
8/25/2025
David D. VERIFIED CUSTOMER
He was very nice and professional
8/25/2025
Lisa R. VERIFIED CUSTOMER
Service rep was dismissive, pompous and unhelpful. Trying to switch to service at JM from palm beach. Your rep greeted me 30 minutes after my arrival, never told me there was a lounge (beside the few chairs set up in the back). Doing an oil change and told me he was doing a tire rotation without asking me. The tires are 44 days old.
8/25/2025
Gregory G. VERIFIED CUSTOMER
Maico was incredibly professional and very helpful during this process
8/25/2025
Cleveland C. VERIFIED CUSTOMER
Ok
8/25/2025
Julie W. VERIFIED CUSTOMER
Nick was awesome! I was very upset and have been with my TX350. I had to have a tire replaced (my fault) but he made sure I would be able to get it replaced on Saturday. He called me at the end of a Friday to listen to my venting and made sure he could help. I still am NOT happy with the TX 350, but the service department is GREAT.
8/25/2025
Parisa S. VERIFIED CUSTOMER
I was extremely satisfied with my appointment with Sebastian!
Can’t ask for better!
Thanks Sebastian and team behind the scene!
8/25/2025
Tatakevik D. VERIFIED CUSTOMER
Elda was very pleasant and quick. I’ll be going back to her for sure.
8/25/2025
Marc F. VERIFIED CUSTOMER
Glenn was promoted, courteous and professional!
8/25/2025
Stephen G. VERIFIED CUSTOMER
Joe is outstanding. Best there is at JM.
8/25/2025
Laurie J. VERIFIED CUSTOMER
I have no idea why he parked my car in front so I had to walk through the rain instead of calling me to pick up the car undercover side of the building. I think they also readjusted my steering wheel, has never happened before. JM has a new policy to text the customer with a very technical progress sheet for repairs which is unacceptable. In the past, it was explained to me since I know nothing about cars. I will not use Justin as my service rep again. I have a little to no contact with him so I have no idea how personable he is. I will go back to my regular guy.