Excellent service from all departments. Have never had a bad experience at your service. Keep up the good work!
9/13/2025
Charlene R. VERIFIED CUSTOMER
Exceptional care and service -terrific introduction to Lexus Valencia.
9/13/2025
Kenny O. VERIFIED CUSTOMER
Appreciate all of Jesse’s help.
9/13/2025
Lydia Z. VERIFIED CUSTOMER
Can’t imagine anyone better than Joel in service. Very knowledgeable and always helpful.
9/13/2025
Beth B. VERIFIED CUSTOMER
Jake is always accommodating and very professional.
9/13/2025
Gary P. VERIFIED CUSTOMER
I am very pleased with my service , your team always does a great job.
Thank you
9/13/2025
Gail E. VERIFIED CUSTOMER
Tony is the Greatest service rep we’ve ever associated with. He’s honest, friendly, professional and we won’t take our car in on his days off…
9/13/2025
Daniel O. VERIFIED CUSTOMER
Ernesto and the rest of the service advisors are always professional and attentive. I do recommend more training for the younger guys that work in the back. They take a long time on bringing the cars back from service. Today they took over 10/15 minutes. Upon giving me the keys their approach was not the most professional. Not a complaint, just a suggestion to maybe train them on better service skills.
9/13/2025
Michael R. VERIFIED CUSTOMER
Jennifer was great.
9/13/2025
Alix N. VERIFIED CUSTOMER
My advisor Tony is so approachable and friendly. He makes you feel comfortable and responds quickly. I really appreciated him not pushing me into doing services that I didn’t want. He is really a personable and would give him a 10 for great service!
9/13/2025
Sherece A. VERIFIED CUSTOMER
Great as always
9/13/2025
Mike G. VERIFIED CUSTOMER
World-class service. Thank you!
9/13/2025
Angela B. VERIFIED CUSTOMER
I was happy with the service time to do the repair and very happy with the final invoice for the cost of the repair. A very good job done by Carlos.
9/13/2025
Russell S. VERIFIED CUSTOMER
Great service
9/13/2025
Brandon C. VERIFIED CUSTOMER
Well taken care of! Loved the experience
9/13/2025
Sylvia D. VERIFIED CUSTOMER
Excellent service and great communication.
9/13/2025
Elizabeth P. VERIFIED CUSTOMER
Anthony Pastoral stands out as the best Lexus service consultant I’ve ever had the pleasure of working with in my 20 years as a Lexus customer. He was so kind, considerate, and patient in helping us through a quite stressful situation with our vehicle that had broken down unexpectedly away from home. Beyond vehicle build quality, this type of above-and-beyond care that Anthony provided us is what keeps me loyal to Lexus. Thank you Anthony!
9/13/2025
Rose U. VERIFIED CUSTOMER
Professional, friendly, helpful...2nd to none
9/13/2025
Brian B. VERIFIED CUSTOMER
Autumn was very courteous and professional, a pleasure to work with. My thanks to her and your technicians.
9/13/2025
Judy G. VERIFIED CUSTOMER
Thank You for taking such good care of my vehicle and me!❤️