Xavier Allen was great, look forward to my next visit with Xavier!!!!
9/13/2025
Lori K. VERIFIED CUSTOMER
i went in for my 100,000 service at it went well. i had just had my brakes done at Lexus and every time i put my car in park the car does not hold and seems to “slip”. i told the service professional to please examine this. I was told it all checked out, when i looked at the paperwork the issue was not recorded correctly it said when i use the brakes there is an issue. that was not what i reported. In addition, i asked to take a look at the retractable rear seat belt in the roof. It was not retracting and had occurred before and the Lexus dealership in Las Vegas, Nevada fixed it in minutes. I was told yesterday that it could not be retracted and would need a new one at a cost of approximately $700. So we brought it home removed the plastic cover and discovered it was slightly twisted and it soon retracted. We put the cover back on and it is fixed. It seems like there was possibly no effort into even looking at the situation much less taking a little effort to fix the problem. I am super dissatisfied with yesterday’s service. i am happy to submit a picture the fixed problem.
9/13/2025
Belma S. VERIFIED CUSTOMER
Thank you too your great staff, especially, Faustino.
9/13/2025
Joseph D. VERIFIED CUSTOMER
excellent service and car was ready in the time limit I was provided when I arrived
9/13/2025
Ndeye B. VERIFIED CUSTOMER
Thanks Leo
9/13/2025
Jack D. VERIFIED CUSTOMER
Excellent service. Very friendly staff, very nice facility
Vehicle delivered early. Price was as promised.
9/13/2025
Sahak Y. VERIFIED CUSTOMER
very cool
9/13/2025
Carl M. VERIFIED CUSTOMER
Roberto 10/10 the repair 1/10
9/13/2025
Mary M. VERIFIED CUSTOMER
Sebastian was awesome
9/13/2025
Denise L. VERIFIED CUSTOMER
Thank you I was extremely satisfied. He was diligent, ensuring that I got the full services that I needed regarding my plan.
9/13/2025
Ruby J. VERIFIED CUSTOMER
Great job, very knowledgeable and friendly
9/13/2025
Amber F. VERIFIED CUSTOMER
????
9/13/2025
Dennis M. VERIFIED CUSTOMER
It two days to take to a service rep about the status of my cay. K
9/13/2025
Patricia A. VERIFIED CUSTOMER
Gracias, por ayudarme,la señorita Elda fue muy amanle, y Cortez conmigo, les agradezco por el buen servicio que me brindaron.
9/13/2025
Lynette H. VERIFIED CUSTOMER
He was very helpful and professional. Easy and pleasant experience!
9/13/2025
Patricia M. VERIFIED CUSTOMER
Mr Duran was very polite and efficient.
9/13/2025
Courtney K. VERIFIED CUSTOMER
Aaron always does an excellent job!
9/13/2025
Harry K. VERIFIED CUSTOMER
Could not have been better.
9/13/2025
Michael B. VERIFIED CUSTOMER
Excellent from all the staff I interacted with. Great job from Justin and Gus especially.tha. Thank you.