Great to see friends and treated like a vip in a way like the Ripley days
10/6/2025
Harlene D. VERIFIED CUSTOMER
John Naher is a good advisor.
10/6/2025
Arthur W. VERIFIED CUSTOMER
None
10/6/2025
Randi C. VERIFIED CUSTOMER
I appreciate the integrity of Sam and Danny.. I also appreciate the service from Donnie when I have questions.. I love Jm Lexus and speak very highly of this establishment and recommend to everyone.. thank you
10/6/2025
Mary C. VERIFIED CUSTOMER
Na
10/6/2025
Lauren W. VERIFIED CUSTOMER
Thank you for terrific service.
10/6/2025
Roslyn R. VERIFIED CUSTOMER
Helpful and on target
10/6/2025
Jude A. VERIFIED CUSTOMER
My wife and I have followed Jesse Colon for over a decade and even made our most recent purchase decision based on where he works currently. In short, he is the reason we purchased a Lexus after owning three German vehicles. We appreciate doing business with Mr. Colon and will do so until he retires.
10/6/2025
Sara F. VERIFIED CUSTOMER
None
10/6/2025
Dan B. VERIFIED CUSTOMER
Thank you for being so easy to work with, Helen is a wonderful asset on the team and is the reason why I drove 30 miles to get to the dealership for service, absolutely appreciate knowing her and being able to work with her
10/6/2025
Eddie B. VERIFIED CUSTOMER
Great service and communication! I will be requesting Christian and his team moving forward.
10/6/2025
Michael G. VERIFIED CUSTOMER
Marco was amazing and kept me updated on my car. He even took a photo to let me know what he found inside my seat belt lock.
10/6/2025
Dominique A. VERIFIED CUSTOMER
I think service with LEXUS has gone down. In the past when I’ve had Alexis you could get a loaner car anytime you dropped off your car for Service. Now I’m being told that if your service will take two hours or less than a loaner car is not required. When I had my IS250 I was sold partially on the excellent service that you guys provide. Before purchasing my NX 250 I had Nissan and I came back to Lexus because my experience with Nissan service was horrendous . However, now that I’m back with Lexus, I don’t feel like Lexus Service is that much better than any other company. You guys sell additional maintenance when you sell people the car is because part of buyung a LEXUS is that you’re supposed to be getting an incredible service.
10/6/2025
Danielle M. VERIFIED CUSTOMER
Xavier is awesome - the best service advisor I’ve worked with. He’s always very thorough and I feel more comfortable knowing he’s making sure that i’m driving a safe vehicle for myself and my family.
10/6/2025
Christine S. VERIFIED CUSTOMER
Never get my headlight bulb corrected
10/6/2025
Gerald W. VERIFIED CUSTOMER
John listens and makes sure that complaints are settled
10/6/2025
Liliana C. VERIFIED CUSTOMER
Jesse always goes above and beyond with service. Thank you!
10/6/2025
Gloria M. VERIFIED CUSTOMER
Your Svc Dept is always very professional. Caesar and Vince are always snice people to deal with.
10/6/2025
Sonia V. VERIFIED CUSTOMER
My go to advisor is Alfred when at Crown Lexus. He not only provides a quick check in but answers all my questions. Was able to provide a loaner vehicle & follows up with phone call update's not just emails. He is always looking out for the best interest of his customers and provides helpful insight on services for future visits.