Rob is very competent, professional and pleasant. It’s been a pleasure to work with him for my Lexus maintenance.
10/7/2025
Terri R. VERIFIED CUSTOMER
Jose is great. Knowledgeable, communicates well. Stays in touch. Always pleasant!
10/7/2025
Joyce D. VERIFIED CUSTOMER
We had a wonderful experience with Cory and his team fixing our problems with our car. We were not on the schedule but were unable to return home 150 miles away with the problem with the car. Cory and his team took care of us and got us our on our way in the same day. Very friendly, knowledgable, and organized. Thanks to all!
10/7/2025
Ron D. VERIFIED CUSTOMER
Very satisfied with the customer service provided by Jesse as usual. He communicates well and very satisfied with his explanation on what maintenance work and cost was required.
10/7/2025
Nora M. VERIFIED CUSTOMER
I just had my 2025 RX 350 serviced the week before. When I drove it Sunday I still had the same problem. Vehicle shaking when I pressed on the brakes. Unfortunately I couldn't get a loaner but Tino took care of everything. He had someone drive with me to confirm the problem, kept me informed and explained what was being done. He also had someone help me,with explaining about downloading the Lexus app. Everyone was very helpful and professional. It was a great experience and made the rest of my day even better, especially because my vehicle was fixed.
10/7/2025
Charisse A. VERIFIED CUSTOMER
My car started displaying a "Check Engine" notification on the dashboard display during driving around for work. I have left a voicemail with my service representative.
10/7/2025
Michael I. VERIFIED CUSTOMER
Everything at Lexus today was wonderful — the timing and the meeting.
10/7/2025
Joan B. VERIFIED CUSTOMER
You told me I. Need new tires and then charged me to rotate my tires
10/7/2025
Vernon S. VERIFIED CUSTOMER
Very very pleased by the continuous service
10/7/2025
Ricardo C. VERIFIED CUSTOMER
Helen listen to my concerns, I felt heard and she provided solutions, making a great experience at Grown Lexus
10/7/2025
Paul H. VERIFIED CUSTOMER
As always, appreciate the Lexus El Cajon team’s professionalism and service! Thank you!!
10/7/2025
Awatif N. VERIFIED CUSTOMER
Excellent
10/7/2025
Nora M. VERIFIED CUSTOMER
I had recently purchased a 2025 Lexus RX 350, unfortunately I was very concerned every time I pressed on the brakes it would shake. So I brought it in to check, and Make took care of e everything. He also gave me a discount on an item I wanted. Mark was very nice and helpful, thanks for your time I appreciate it.
10/7/2025
Elena A. VERIFIED CUSTOMER
It was a quick appointment. Car was finished within the stated timeframe.
10/7/2025
Adam G. VERIFIED CUSTOMER
Amazing team
10/7/2025
Tami S. VERIFIED CUSTOMER
My husband and I look forward to working with Robert. He is kind, proficient, and professional.
10/7/2025
David E. VERIFIED CUSTOMER
Services charge is too expensive.
10/7/2025
Asenath J. VERIFIED CUSTOMER
Thank you Helen ????
10/7/2025
Vanessa L. VERIFIED CUSTOMER
Jose was courteous and had great customer service.