I trust the recommendations made by tino. My time in the shop was brief. I'm always treated with respect and consideration. Thank you for your commitment to professionalism and excellence.
10/9/2025
Gladys P. VERIFIED CUSTOMER
Katie is amazing. They stuck to the schedule, getting me out timely.
10/9/2025
Mahesh S. VERIFIED CUSTOMER
Very friendly and courteous service
10/9/2025
Harold C. VERIFIED CUSTOMER
I have purchased and serviced all my vehicles with Lexus for over 30 years. I am very happy with the products and the service I have received during this time. As a result I will continue to do business with Lexus. Lexus is really the only vehicle I will consider. I would also like to give a big shout out to Vince, my service representative. He is very professional and courteous. He is an excellent representative for Lexus and provides me with outstanding customer service.
10/9/2025
Roseann U. VERIFIED CUSTOMER
Faustina is a excellent rep
10/9/2025
Gloria S. VERIFIED CUSTOMER
First time visiting your location. I was very pleased with the attention to detail from the Service Department regarding my vehicle. I also liked my Service Advisor W Indy Fermin. She took her time in explaining to me what was going on with my vehicle and even gave me a tour of the Guest waiting area (by the way, I really like the massage chair!) when I told her this was my first visit.
10/9/2025
Edgardo A. VERIFIED CUSTOMER
It’ll be my pleasure.
10/9/2025
Gladys S. VERIFIED CUSTOMER
Excellent customer service
10/9/2025
Ming S. VERIFIED CUSTOMER
I was very pleased with the service
10/9/2025
Armando A. VERIFIED CUSTOMER
Issue was not identified or corrected.
10/9/2025
Corinne L. VERIFIED CUSTOMER
Well done
10/9/2025
Stephanie H. VERIFIED CUSTOMER
Tony's excellent customer service and support
10/9/2025
Delores C. VERIFIED CUSTOMER
Your service department has great customer service. I had Henry Lopez for my service man. He was very nice and helpful. My repair on the Lexus was not done the first time. I just picked my car up so I am waiting to see if the problem is repaired. Henry did tell me if I have any problems bring the car back.
10/9/2025
Akhat M. VERIFIED CUSTOMER
Could you Please remind me about Brake Pads ? Thanks !
10/9/2025
Linda P. VERIFIED CUSTOMER
George is always nice and thorough in customer service.
10/9/2025
Stephanie B. VERIFIED CUSTOMER
Javier was very helpful and informative. He provided expected time frames and was prompt in communicating when the car service was finished. Excellent service
10/9/2025
Ricky G. VERIFIED CUSTOMER
Vincent has been my service advisor for years and he is very professional.
10/9/2025
Hrant K. VERIFIED CUSTOMER
I came in because the center console was not opening on one side. They explained to me that it was defective and needed to be replaced altogether. That was fine with me. I made my appointment and I left. I discovered that now the central console was opening on one side and not really latching closed anymore. So I came with a problem and I left with a bigger problem. They should be communicating with their customers more.
10/9/2025
Jennifer O. VERIFIED CUSTOMER
Kay is primo at her job. The best in the department, imo. And she's a major factor in why I will buy from you again.
Five stars all the way! She deserves a bonus for creating strong customer loyalty.
Sincerely, Jennifer O
10/9/2025
Mike G. VERIFIED CUSTOMER
Aaron is one of the main reasons I bring my car to Lexus for care. He is very knowledgeable and takes the time to make sure I am satisfied with everything. I am sure Lexus of Lincoln understands the value he brings to the dealership.