I am very thankful for Joe's expertise and for clearly explaining the work that was done on my car.
10/30/2025
Tyrri M. VERIFIED CUSTOMER
Delilah is a delight! Always makes the experience spectacular even in a crisis.
10/30/2025
John P. VERIFIED CUSTOMER
Good work in a timely fashion.
10/30/2025
Ralph C. VERIFIED CUSTOMER
Really great accommodation as always...
10/30/2025
**** D. VERIFIED CUSTOMER
Adam was awesome today he kept me up to speed with my vehicles progress and as always all the associates at Lexus provide top notch customer service no matter who you encounter while there.
10/30/2025
Deborah K. VERIFIED CUSTOMER
Carlos is the most professional knowledgeable patient person at LEXUS that I will always deal with
10/30/2025
Carole R. VERIFIED CUSTOMER
Brandon was helpful and responsive but now I have a problem with the new screen. When I backup the picture is not a full screen. So I’m not satisfied
With that. So I need a tech to come and correct this.
One of the techs was supposed to get in touch with me and has not.
10/30/2025
Andy S. VERIFIED CUSTOMER
It was a pleasure doing business with Justin. He explained everything well and I felt he genuinely cared about trying to save me money. Thanks again.
10/30/2025
Jackelyn C. VERIFIED CUSTOMER
Mr Miller was fantastic to work with. I recently purchased tires from Lexus and over the weekend had gotten a flat. Mr Miller helped me schedule a time to get the tire looked at and kept me updated throughout the process. I very much appreciated his excellent communication and assistance.
10/30/2025
Gary F. VERIFIED CUSTOMER
Adam was happy , pleasant and professional ! Keep this guy around …. he makes a customer feel appreciated .
10/30/2025
Jacqueline P. VERIFIED CUSTOMER
John is very professional and always makes service a breeze.
10/30/2025
Doris F. VERIFIED CUSTOMER
Date that car was to be serviced again not updated! No big deal but I did miss not seeing it
10/30/2025
John C. VERIFIED CUSTOMER
Service department is so disorganized. When I had my appointment a month ago there was no record of my appointment when I arrived. I was serviced without an appointment. I had no appointment today and I don’t own a TX350. I texted this fact back earlier today, yet you are still asking for my evaluation. Makes me wonder if they would have mechanics are equally clueless
10/30/2025
Carol S. VERIFIED CUSTOMER
Luis was very communicative and fully justified the work I needed to have done on my car. Entirely due to his clarification I decided to proceed with the work. Also I found him to be very respectful and responsive.
10/30/2025
Nicolas B. VERIFIED CUSTOMER
JM Lexus is by far the best Lexus dealership ????
10/30/2025
Patricia S. VERIFIED CUSTOMER
Excellent service
Thank you
10/30/2025
Analisa A. VERIFIED CUSTOMER
My advisor was very attentive and courteous however, it was suggested that I have work done that had already been done during my previous visit.
10/30/2025
Brandi-Rae W. VERIFIED CUSTOMER
Joe is very knowledgeable and was able to resolve all my concerns.
10/30/2025
Pamela B. VERIFIED CUSTOMER
Very thorough and professional
10/30/2025
Alex O. VERIFIED CUSTOMER
Jose is the best at his job. Always providing me excellent service Best ambassador