Search

Real Reviews from VERIFIED CUSTOMERS
Deanna J. VERIFIED CUSTOMER
Polite and thorough in explanation for service
11/6/2025
Norman B. VERIFIED CUSTOMER
Very attentive and thorough.
11/6/2025
Karen K. VERIFIED CUSTOMER
Aaron is awesome!!!
11/6/2025
Carol F. VERIFIED CUSTOMER
Justin is both patient and kind, knowledgeable and warm. He’s a credit JM Lexus.
11/6/2025
Deforest H. VERIFIED CUSTOMER
Fantastic service from Billy. Just what I’d expect from Lexus. Thank you Billy!
11/6/2025
Susan K. VERIFIED CUSTOMER
Adrian was polite, patient and efficient. He answered all my questions satisfactorily. He was professional and friendly. I will ask for him the next time I call Lexus for service.
11/6/2025
Karla S. VERIFIED CUSTOMER
The Lexus team is amazing. Full trust!!
11/6/2025
Jennifer C. VERIFIED CUSTOMER
My oil change took about an hour and a half. I worked in the waiting area and had coffee. When it was ready my vehicle had been vacuumed and washed. Great service!
11/6/2025
Lois E. VERIFIED CUSTOMER
Gerardo went above and beyond to provide excellent customer service. LEXUS Omaha truly is an outstanding dealership.
11/6/2025
David L. VERIFIED CUSTOMER
Very thorough and efficient service. Well done.
11/6/2025
Felisha C. VERIFIED CUSTOMER
Efficient and explained thing well.
11/6/2025
William H. VERIFIED CUSTOMER
Nick helped me get service going. I had been first in line and other service advisors went to customers behind me first. Finally a young gentleman alerted Nick that I had not seen a service person yet. Nick was very helpful. Do advise your staff to check with customers at the head of the line before going to others in the line up
11/6/2025
Mary J. VERIFIED CUSTOMER
Gerardo is a great employee, a real asset to your dealership!
11/6/2025
Kevin H. VERIFIED CUSTOMER
Aaron is always personable and amazing to work with. Clear, fair and transparent.
11/6/2025
Laura L. VERIFIED CUSTOMER
Sam made me feel better about my relationship with JM Lexus again. I will ask for him in the future.
11/6/2025
David N. VERIFIED CUSTOMER
This was my first time visiting the J M Lexus Service Center. Everything was well organized, and everyone I encountered was very friendly and helpful. I Was there for the 25K routine maintenance for my 2024 RX350h. No problems were identified, and my car was returned to me washed, vacuumed, and in perfect condition.
11/6/2025
Leon R. VERIFIED CUSTOMER
Everything was excellent!
11/6/2025
Barbara S. VERIFIED CUSTOMER
His name was not Mathew it was Isaiah
11/6/2025
Nada S. VERIFIED CUSTOMER
I am very happy with service that Chauncey has provided me and have the utmost confidence with his recommendations. Nada S
11/6/2025
James V. VERIFIED CUSTOMER
Service and support was excellent, as usual.
11/6/2025