Jesse was great! Every efficient and knowledgeable!
11/18/2025
Gustavo S. VERIFIED CUSTOMER
100%
11/18/2025
Ramiro F. VERIFIED CUSTOMER
Alex was very cordial, excellent customer service. Knowledgeable and he was very respectful.
11/18/2025
Stephen T. VERIFIED CUSTOMER
I used to equate going in for service with going to the dentist. I don’t feel that way any longer since I’ve been doing business with Lexus of El Cajon. Alex Uribe a real pro!l
11/18/2025
Marcia M. VERIFIED CUSTOMER
Was very helpful and honest. Made my experience great to keep coming back !
11/18/2025
Salim K. VERIFIED CUSTOMER
The maint lead did not inform me will all of my rights, he was friendly & professional but not to the level I was expecting him to provide me with.
11/18/2025
Francis C. VERIFIED CUSTOMER
Very good service!!!
11/18/2025
Rita S. VERIFIED CUSTOMER
Mark was helpful, professional and pleasant, it was my pleasure doing business with him
11/18/2025
Robert O. VERIFIED CUSTOMER
Alex was great
11/18/2025
Megan L. VERIFIED CUSTOMER
Jennifer was awesome to work with.
11/18/2025
Edison C. VERIFIED CUSTOMER
Very excellent job, thank you for your service
11/18/2025
Waldemar S. VERIFIED CUSTOMER
Good service
11/18/2025
Mayo A. VERIFIED CUSTOMER
Very Professional !????????
11/18/2025
Alex T. VERIFIED CUSTOMER
I had another outstanding experience at JM Lexus, thanks to the exceptional professionalism and courtesy of the staff, especially my service advisor, Joseph. From start to finish, he went above and beyond to ensure everything was handled smoothly, and my car was delivered exactly as promised. It’s always a pleasure bringing my vehicle here because the team consistently provides top-notch service. Keep up the fantastic work!
11/18/2025
George M. VERIFIED CUSTOMER
The service I received from Ivan F Duran was excellent from start to finish! Very knowledgeable and professional.
11/18/2025
Doug B. VERIFIED CUSTOMER
Polite and informative
11/18/2025
Barbara W. VERIFIED CUSTOMER
Roberta was busy when I arrived so Anthony assisted me. Any question why I needed a rental car since the work was only going to take an hour or less. I explained the person I called to schedule the appointment said it would take a couple hours at least and advise that I get a rental car. My feedback is that there’s more understanding and communication between the people who schedule the appointments and the service tech. I don’t know who assisted me when I picked up the car, but he was very responsive and friendly.
11/18/2025
Miki O. VERIFIED CUSTOMER
Arturo has been my service advisor for the past 5 years. He is professional and reliable as can be. He is an asset to the Lexus brand.