Xavier was great. He got me in and supplied a loaner so I could still make it to my granddaughters birthday party. I didn’t even have an appointment since my flat tire was unexpected. Everyone was so friendly and nice from check in to check out.
11/25/2025
Kenneth M. VERIFIED CUSTOMER
Sam and MJ were extremely helpful today. Thank you for scheduling our Lexus , at the last minute , for a routine check & inspection .
Sincerely, Bob & Vicki Morency
11/25/2025
Tiffany W. VERIFIED CUSTOMER
Adam was so pleasant and provided great customer service! I appreciate it.
11/25/2025
Morgan L. VERIFIED CUSTOMER
Autumn was helpful and informative. She tried to get the car scheduled for maintenance on Friday, November 21st and was told a technician “may” get to the car. We had a loaner setup to run errands but were not informed the car would need to stay overnight or potentially the weekend. For a console replacement of just one piece, the visit should not have been more than an hour as service took less than 10 minutes. It was an extremely inconvenient process that we were not informed properly of and are likely headed to a different dealership for future services as this is the third time we have had an issue with the timing of service, service quality and check in process.
11/25/2025
Regina M. VERIFIED CUSTOMER
Wendy Fernin gave excellent service and went beyond the call of duty to solve my car's issues. Thank you Wendy. She is a valuable asset to the Lexus team!
11/25/2025
Howie B. VERIFIED CUSTOMER
Michael was great. I would say it’s probably the worst car wash anyone ever gave me. But all else is good. Thanks, Howie B
11/25/2025
Chris D. VERIFIED CUSTOMER
She was great
11/25/2025
Merline D. VERIFIED CUSTOMER
Thanks!
11/25/2025
Abraham M. VERIFIED CUSTOMER
Very pleasant and professional
11/25/2025
Leila H. VERIFIED CUSTOMER
Shedrik did a great job from the minute I got in touch with JM Lexus he explained every step of what needed to be done to replace the defected battery. And the replacement and changing the filters was done in timely manner and was completed in one day. I really am satisfied completely with his service.
11/25/2025
Erica A. VERIFIED CUSTOMER
Joseph is excellent. I’ll be in touch for next service directly with Joseph.
11/25/2025
Sasha N. VERIFIED CUSTOMER
Justin was great per usual.
11/25/2025
Cheryl H. VERIFIED CUSTOMER
Hector was friendly and very knowledgeable. Took his time answered all our questions
11/24/2025
Mark K. VERIFIED CUSTOMER
Joel did excellent job provided with very good customer service
11/24/2025
Claudia D. VERIFIED CUSTOMER
Always a pleasure working with Alfred
11/24/2025
Johnathon H. VERIFIED CUSTOMER
Michael Connor is awesome... Very friendly, knowledgeable and
11/24/2025
Karen Z. VERIFIED CUSTOMER
Service very good. Chris so nice.
11/24/2025
William D. VERIFIED CUSTOMER
Always a pleasure to work with Joe, who is a true professional.
Sorry there were no pastries in the waiting area on Sunday.
11/24/2025
Carol M. VERIFIED CUSTOMER
Did not check the car for other issues and update
11/24/2025
Sophia B. VERIFIED CUSTOMER
It’s always a pleasure working with Chauncey. He is very professional, approachable and provides great customer service.
Thank you Chauncey for all that you do to make your customers feel at home.
Sophia B