I appreciate the courtesy and professionalism of the staff in a comfortable place to wait for my vehicle maintenance.
12/6/2025
Miroslaw P. VERIFIED CUSTOMER
Ms. Wendy approached my service very professionally as I expected.
She even arranged replacement of the wheel ream as it was scratched during car service break job.
I am very happy being assisted by Ms. Wendy
Definitely 5 star service indeed.
Thank you
12/6/2025
Eric B. VERIFIED CUSTOMER
Nick is always friendly and very helpful , as is the entire team! It's never a big deal or hassle to have to bring the car in, thank you so much.
12/6/2025
Xiao Lin. VERIFIED CUSTOMER
I sat in the customer waiting area on the first floor for half an hour past appointment time. He did not come over to call me. Instead he phoned me.
12/6/2025
Richard S. VERIFIED CUSTOMER
I have been doing business with LM Lexus for over 20 years, and have always been happy with my service.
On Dec. 3rd I had a red warning light on my dash, and brought in my vehicle. They kept me there for a very long time and then charged me $278.85 for a new battery. I believe that I was ripped off, and I’m very unhappy.
12/6/2025
Jeff S. VERIFIED CUSTOMER
He’s the best! Always goes out of his way to help. Even yesterday i had to bring a second vehicle back to have a small spring clip pit on the gas tank and he did it himself while running around servicing other customers. He goes above and beyond
12/6/2025
Susan C. VERIFIED CUSTOMER
Daniel was very friendly, efficient in the completion of the paperwork for my appointment, and the service was completed in just over an hour. I was very happy and completely satisfied with my appointment in every way. I love my Lexus and am grateful for Daniel and JM Lexus!
12/6/2025
Lynn G. VERIFIED CUSTOMER
Micheal is a great service representative. Very knowledgable about the service due on my Lexus.
I had to get an Uber ride since they wouldn't provide me with a loaner car. The uber service is not so great! They keep switching you off to another driver and they are always late to pick you up.
12/6/2025
Marco P. VERIFIED CUSTOMER
Service representative was very good unfortunately they did a lousy job cleaning the car
12/6/2025
Marie B. VERIFIED CUSTOMER
Jeff and team provided great service. I feel at ease when I bring my vehicle in for service. Jeff reviews the vehicle history and provides the best solutions moving forward. Great customer service.
12/6/2025
Francis A. VERIFIED CUSTOMER
I'm completely satisfied with my car and not interested in a trade in
12/6/2025
Juan N. VERIFIED CUSTOMER
Best service department I have ever been John Nahar very helpful and knowledgeable
12/6/2025
Gail H. VERIFIED CUSTOMER
Gerardo is excellent.
12/6/2025
Cheavitou L. VERIFIED CUSTOMER
Jeff is very professional. I would like to have him as my focal point for requesting services.
12/6/2025
Steven F. VERIFIED CUSTOMER
Gerardo was great! Cheerful, helpfull, and a joy to interact with! You guys have a great staff of service personnel. That's why our next purchase will be a Lexus and not an Acura. You should by the Acura dealership!
12/6/2025
Debbie D. VERIFIED CUSTOMER
Great service and friendly staff!
12/6/2025
Jo S. VERIFIED CUSTOMER
Thank you for taking good care of my supra
12/6/2025
Joe A. VERIFIED CUSTOMER
Mark is a pleasure to deal with! Very helpful and I look forward to interacting with him on future visits