Nate offered outstanding customer service. Made us feel VIPs.
1/27/2020
Mirko N. VERIFIED CUSTOMER
Issac Lam outstanding representative of quality Lexus service.
1/27/2020
Mohamed S. VERIFIED CUSTOMER
It was great
1/27/2020
Susan S. VERIFIED CUSTOMER
Nathan was great, very thorough!
1/27/2020
Brandon M. VERIFIED CUSTOMER
Quick handling the problem we were having. Thanks
1/27/2020
Adam A. VERIFIED CUSTOMER
Always great and respectful service here.
1/27/2020
Peter M. VERIFIED CUSTOMER
I'd give you guys an 8 out of 10. I scheduled an appointment, but when I showed up I didn't have any service advisor assigned to me. So I waited around for a while for that to happen. Then my service advisor told me he wouldn't be in the next day but I could just plan on picking up the car after 11. I didn't get a call to let me know that my car was ready, so I waited until around 2 before I called. I didn't want to make the 20-minute drive just on the assumption that my car was ready. A little more communication would be helpful.
1/26/2020
Selvin L. VERIFIED CUSTOMER
Overall Great Service
1/26/2020
Lynne C. VERIFIED CUSTOMER
Devan is the best. He always has my back. Please give him a raise
1/26/2020
Carol M. VERIFIED CUSTOMER
Evan is efficient and personable!
1/26/2020
John C. VERIFIED CUSTOMER
Excellent
1/26/2020
Heidi M. VERIFIED CUSTOMER
Thanks for the great service Evan!
1/26/2020
Frank P. VERIFIED CUSTOMER
No
I wanted to give a"1"
Second time I brought the LX for the same problem and would not fix the problem,
Very disappointed
1/26/2020
Stanley T. VERIFIED CUSTOMER
None
1/26/2020
William S. VERIFIED CUSTOMER
great experience
1/26/2020
Alexander M. VERIFIED CUSTOMER
Usual great service
1/26/2020
Lenny J. VERIFIED CUSTOMER
Very good
1/25/2020
Mariann K. VERIFIED CUSTOMER
I’ll be looking forward to completing the survey for a job well done.
1/25/2020
MELPHINE E. VERIFIED CUSTOMER
RGD is my contact for maintenance issues. He is great! Professional, communicates clearly on what maintenance items are scheduled, provides updates on status and informs promptly if there are additional things to be done. He is always upbeat and creates a friendly environment.