Lexus Monogram Service

Great

Excellent service by Tustin Lexus.

Evan is a very professional and friendly person. I’m glad he was my service advisor.

Very happy

Evan was very friendly and helpful. He kept me informed on my cars progress throughout the day.

Always excellent service provided by Scott Monge and service department. Thank you

Car was ready on time. Work was done and items that I described as required were attended to.

My young service fella was excellent.

My first experience with South Coast Lexus service. Daven was outstanding.

Great service all around. Thank you!

The service that Evan provided was a 10 however upon return of my vehicle the passenger mirror was pointed towards the sky and I cannot get it to move up or down :( I have notified Evan to have it notated in my service notes so upon return it can be addressed. Thx, MATTHEW B

I have a broken arm and was not able to drive my vehicle in for service. Your service department volunteered to pick it up and take it in for service for me. This was going above and beyond in my book. Thank you so much for exceeding my expectations.

Tim was extremely helpful in describing the maintenance procedures. He is obviously thoroughly versed on my particular auto an took ample time to explain my options for serve procedures. He is an exceptional representative for your dealership.

Excellent services , Evan Frikman has been my service man fir the las 6 Yrs. Thank you LEXUS

Thank you so much Beautiful service

Wanted to give a shout out to the guy who helped me when I came to pick up my car. Nathan was the consummate professional. He was attentive to details and kind. He explained everything to me and I was so grateful for the Lexus Tire insurance policy I purchased when I bought my car! Thank you Lexus! I only had to pay for the tax on a brand new tire. Love Lexus! And Nathan was awesome and deserves a shout out.

Technician was wonderful.

Very...very good job.

Service advisor got me in and out quickly. Much appreciated.

Personnel as always was delightful. Very attentive when I drove up. But I purchased a certified used car from South County a few months ago. Upon arriving home I called back to let my sales agent know that the car had a very strange odor coming from it. When I Start my car there is a terrible odor that comes out of the air conditioning unit that last for about five minutes and unless I roll down all of the windows it remains in the car and it’s overwhelming. I think the person before me may have been a smoker or a cigar smoker. I asked the person that was helping me with my Zytek Coding if the service department would take a look at what could be causing this terrible odor. I love the car and I take exceptional care of it but every time I walk up to it I dread turning it on knowing The smell is going to blast me in the face. After less than an hour my car was back to me which I appreciated the quickness but I was told that the service department couldn’t find the reason for the smell. I think if they had taken a little more than an hour of their time maybe dug a little deeper they would’ve figured out why I am having this disappointing experience with my vehicle. The car was clean when it was returned and it looks like the new coating went on well