Love working with Trevor! Super friendly, makes things so much easier. #GOATED
12/24/2025
Barbara K. VERIFIED CUSTOMER
Polite and efficient service, car wash is always first rate.
12/24/2025
Marlene C. VERIFIED CUSTOMER
Lexus has always provided the highest quality of service. I’ll always only own a Lexus.
12/24/2025
Wade F. VERIFIED CUSTOMER
Nicholas was knowledgeable and communicative. I appreciated his professionalism and courtesy a great deal. We just moved to Omaha so this was my first experience with your dealership. Excellent first impression and one of the better service reps I've encountered.
12/24/2025
Mary M. VERIFIED CUSTOMER
Joe S. Was and always has been the most professional associate I’ve had the pleasure of working with. Joe takes care of every little detail, is one that goes beyond the normal customer service rep. He treats me like a family member and makes sure everything I have questions about are answered~ and takes pride in his work Mary (Mimi) Milton.
12/24/2025
Shanakay M. VERIFIED CUSTOMER
The service was great. I especially love the amenities and the waiting area. You guys really thought of everything. Thank you for providing an exceptional service.
12/24/2025
Michele G. VERIFIED CUSTOMER
Omar is always awesome.
12/24/2025
Seemanti C. VERIFIED CUSTOMER
We have bought two cars from JM Lexus and get them regularly serviced here. I have always been impressed by the quality of service provided.Today for the first time I felt how indifferent the attitude of the manager was. Once the servicing was completed and I was handed the keys, I found that the car was dirty. I walked back and told the manager that the car wasn't washed. He turned around to say," No it has been,"
I had to tell him No it hasn't. He walked out with me and asked folks around to wash the car. To his surprise he was told that the car wash was broken. He turned around and told me that I could stop by another time to get the car washed. Seriously!!
My question is would you guys ever sell a dirty car to anyone? If not why would you treat the servicing customers differently.
Honest request is not to question the customer.
I was very sad to get such a service.
12/24/2025
Mario A. VERIFIED CUSTOMER
Thank you
12/24/2025
Michelle M. VERIFIED CUSTOMER
She was very professional, kind and patient
12/24/2025
Kathleen N. VERIFIED CUSTOMER
Paul was efficient and clearly explained everything about my service appointment. He thoroughly answered all of my questions too.
12/24/2025
Kevin M. VERIFIED CUSTOMER
Great service
12/24/2025
Shawn S. VERIFIED CUSTOMER
Was fantastic service
12/24/2025
Evangeline G. VERIFIED CUSTOMER
John Nahar was booked. Glad to try Chauncey as my adviser today .
great smile and was very professional. ????
12/24/2025
Rene B. VERIFIED CUSTOMER
As I have stated. JM I my dealer and where I will take my investment for maintenance. Leo Cisneros is awesome, and so was my experience
12/24/2025
Robert G. VERIFIED CUSTOMER
Thank you again for the exceptional service!
12/24/2025
Susan S. VERIFIED CUSTOMER
He was delightful and got us out in the quickest way possible. a+